358-U:3 Registration and Coordination. –
I. With respect to the first transaction for a customer, an operator shall:
(a) Hold the first digital asset transaction made by a customer for a period of at least 48 hours, after which time the operator may complete the customer's digital asset transaction.
(b) Not permit a customer to complete a second digital asset transaction until the hold period under subparagraph (a) has lapsed.
II. During a hold period under subparagraph I(a), a customer may contact the operator to request that the customer's first digital asset transaction be canceled and the entire amount of the customer's first digital asset transaction be returned or refunded to the customer.
III. Prior to accepting payment from a customer at a digital asset transaction kiosk, the kiosk operator, or its authorized delegate, shall verify the identity of the individual in a manner consistent with applicable state and federal laws.
IV. Operators shall not permit transactions under any false, fictitious, or assumed identity. All transactions shall be conducted under a customer's true and verifiable identity.
V. All digital asset transaction kiosk operators performing business shall provide a dedicated communications line for relevant government agencies via a posted United States phone number or email address. Said dedicated line shall be used to facilitate law enforcement and regulatory agency communications with the digital asset transaction kiosk operator in the event of a fraud report from a customer. The communications line shall be frequently monitored.