CHAPTER
He-M 1000 HOUSING
PART He-M 1001 CERTIFICATION STANDARDS FOR DEVELOPMENTAL
SERVICES COMMUNITY RESIDENCES
Statutory
Authority: New Hampshire RSA 126-A:19-20; RSA 171-A:3; 18, IV
REVISION
NOTE:
Document #5867, effective 9-1-94, made
extensive changes to the wording, structure, and numbering of rules in Part
He-M 1001. Document #5867 supersedes all
prior filings for the sections in this part.
The prior filings for former Part He-M 1001 include the following
documents:
#1775,
eff 7-7-81
#2188,
eff 11-25-82
#2907,
eff 11-16-84
#4481,
eff 9-1-88
He-M 1001.01 Purpose. The purpose of these rules is to:
(a) Define the standards and procedures for the
certification of community residences funded by the state of New Hampshire for
persons with a developmental disability or acquired brain disorder; and
(b) Establish minimum standards governing the
operation and continued certification of such residences.
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, EXPIRED: 9-1-00
New. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED:
4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M 1001.02 Definitions. The words and phrases used in this chapter
shall have the following meanings:
(a) “Acquired brain disorder” means a disruption
in brain functioning that:
(1) Is not congenital or caused by birth trauma;
(2) Presents a severe and life-long disabling condition which significantly impairs a person's
ability to function in society;
(3) Occurs prior to age 60;
(4) Is attributable to one or more of the
following reasons:
a. External trauma to the brain as a result of:
1. A motor vehicle incident;
2. A fall;
3. An assault; or
4. Another related traumatic incident or
occurrence;
b. Anoxic or hypoxic injury to the brain such as
from:
1. Cardiopulmonary arrest;
2. Carbon monoxide poisoning;
3. Airway obstruction;
4. Hemorrhage; or
5. Near drowning;
c. Infectious diseases such as encephalitis and
meningitis;
d. Brain tumor;
e. Intracranial surgery;
f. Cerebrovascular disruption such as a stroke;
g. Toxic exposure; or
h. Other neurological disorders, such as
Huntington's disease or multiple sclerosis, which predominantly affect the
central nervous system resulting in diminished cognitive functioning and
ability; and
(5) Is manifested by one or more of the following:
a. Significant decline in cognitive functioning
and ability; or
b. Deterioration in:
1. Personality;
2. Impulse control;
3. Judgment;
4. Modulation of mood; or
5. Awareness of deficits;
(b) “Agency residence” means a residence operated
by staff of a provider agency;
(c) “Area agency” means “area agency” as defined
in RSA 171-A:2, I-b;
(d) “Behavioral change program” means a written
plan, protocol, or procedure that outlines strategies including, but not
limited to:
(1)
Physical environment modifications;
(2)
Restrictive strategies;
(3)
Use of monitoring devices; or
(4)
Other strategies for altering behavior;
(e) “Bureau” means the bureau of developmental
services of the department of health and human services;
(f) “Bureau administrator” means the chief
administrator of the bureau of developmental services;
(g) “Certificate holder” means the provider agency
in whose name a community residence’s certification is issued;
(h) “Certification” means the written approval by
the department’s office of legal and regulatory services, for the operation of
a community residence in accordance with He-M 1001;
(i) “Commissioner” means the commissioner of the
New Hampshire department of health and human services or their designee;
(j) “Community residence” means either an agency
residence or family residence, exclusive of any independent living arrangement,
that:
(1)
Provides residential services for at
least one individual with a developmental disability in accordance with He-M
503, or an acquired brain disorder in accordance with He-M 522;
(2)
Provides services and supervision for an
individual on a daily and ongoing basis, both in the home and in the community,
unless the individual’s service agreement states that the individual may be
without supervision for specified periods of time;
(3)
Serves individuals whose services are
funded by the department; and
(4)
Is certified pursuant to He-M 1001;
(k)
“Days” means calendar days unless
otherwise specified;
(l) “Department” means the New Hampshire
department of health and human services;
(m) “Developmental disability” means
"developmental disability" as defined in RSA 171-A:2, V, namely,
"a disability:
(a) Which is attributable to an intellectual
disability, cerebral palsy, epilepsy, autism, or a specific learning
disability, or any other condition of an individual found to be closely related
to an intellectual disability as it refers to general intellectual functioning
or impairment in adaptive behavior or requires treatment similar to that
required for persons with an intellectual disability; and
(b) Which originates before such individual
attains age 22, has continued or can be expected to continue indefinitely, and
constitutes a severe disability to such individual's ability to function
normally in society.";
(n) “Emergency” means an unexpected occurrence or
set of circumstances in an individual's life which consists of, culminates in,
or has resulted from serious physical or psychological injury, or both, and
requires immediate remedial attention;
(o) “Family residence” means a community residence
operated:
(1)
Exclusively by a person or family
residing therein; and
(2)
Under contract with a provider agency;
(p)
“Health assessment” means an evaluation
of an individual’s health status done by a physician or other licensed
practitioner for the purpose of making recommendations regarding strategies for
promoting and maintaining optimum health;
(q) “Independent living arrangement” means a
situation where an individual does not receive daily and ongoing services and
supervision but receives assistance, as needed, to maintain or develop skills
to live independently and prevent circumstances that could necessitate more
intrusive and costly services;
(r) “Individual” means a person with a
developmental disability or acquired brain disorder;
(s) “License” means the written approval from the
department of health and human services issued in accordance with either RSA
151 or RSA 170-E;
(t) “Licensed practitioner” means a medical
doctor, dentist, physician’s assistant, advanced practice registered nurse,
doctor of osteopathy, or doctor of naturopathic medicine;
(u) “Nurse trainer” means a registered nurse who
has been designated as a trainer pursuant to He-M 1201.10;
(v) “Provider” means a person receiving any form
of remuneration for the provision of services to an individual;
(w) “Provider agency” means an agency or an
independent provider that is established to provide services to individuals and
meets the criteria in He-M 504;
(x) “Residence administrator” means a person designated
by a provider agency who has the authority to oversee the operation of a
community residence;
(y) “Service agreement” means a written agreement between an individual, guardian, or
representative, and provider agency(ies) that is
prepared as a result of a person-centered service planning process and that
describes the services that the individual will receive and constitutes an
individual service agreement as defined in RSA 171-A:2, X and developed
pursuant to He-M 503 or He-M 522;
(z)
“Service coordinator” means a provider
who meets the criteria in He-M 503.08or He-M 522.09 and is chosen by an
individual and their guardian or representative to organize, facilitate, and
document service planning, and to negotiate and monitor the provision of the individual's
services;
(aa) “Staff” means a person(s) employed by a
provider agency, subcontract agency, or other employer;
(ab) “Supervision” means when a provider is
physically present and able to assist an individual in the home and community;
and
(ac) “Team” means a service coordinator,
individual, guardian, if applicable, and others invited by the individual to
participate in the service planning and review meetings.
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, EXPIRED: 9-1-00; amd by #6582, eff 9-19-97
New. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED:
4-22-19
New.
#12775, eff 5-7-19; ss by #14255, eff 5-23-25, EXPIRES: 5-23-35
He-M 1001.03 Administrative Requirements.
(a) A community residence shall have no more than
3 persons receiving paid services in the residence
without regard to payment source, unless the home is licensed in accordance
with (b) below.
(b) Any community residence serving 4 or more
individuals shall be licensed as required by RSA 151:2.
(c) A community residence intending to provide or
providing services to 2 or more persons not receiving
services through a provider agency or community mental health center shall be
licensed as required by RSA 151:2, I(e) and certified as required by RSA
126-A:20.
(d) If a community residence serving persons who
are 18 years of age or older intends to serve, or is serving, a person(s) who
is under 18 years of age, it shall obtain written approval for such an
arrangement from the guardian(s) of the person(s) under age 18 and the
department.
(e) A community residence that serves a person(s)
who is under 18 years of age shall be licensed as a foster family home pursuant
to RSA 170-E:31-32.
(f) Prior to hiring or contracting with a prospective staff to work in a community residence, the
provider agency, with the consent of the prospective staff shall complete the
necessary registry, criminal background, and office of the inspector general
exclusion list checks in accordance with He-M 504.
(g)
Prior to a prospective staff providing
community residence services to individuals, the provider agency, with the
consent of the prospective staff shall:
(1)
Obtain at least 2 references for the
potential staff;
(2)
Submit the potential staff’s name for
review against the division for children, youth and families (DCYF) central
registry, maintained pursuant to RSA 169-C:35, and the bureau of adult and
aging services (BAAS), central registry, maintained pursuant to RSA 161-F:49,
to ensure that the potential staff is not on either of these registries and
submit the potential staff’s name against such registries every other year
thereafter; and
(3)
Complete a motor
vehicles record check to ensure that the potential staff has a valid
driver’s license if such potential staff will be transporting individuals.
(h) Prior to hiring or contracting with a person
to work in a family residence, the provider agency shall complete a criminal
records check for all adult persons living in the family residence, no more
than 30 days prior to the home opening, and every other year thereafter, and if the person living in the family residence has resided in New
Hampshire for less than one year, a criminal records check for their previous
state(s) of residence shall be completed no more than 30 days prior to the home
opening.
(i) Each provider agency shall obtain an
attestation from all adult persons living in the community residence in the
year in between the checks required pursuant to (h) above to ensure that they
have not been convicted of a felony or misdemeanor in this or any other state.
(j) The requirements in (h) and (i) above shall not apply to individuals.
(k) Except as allowed in (l) and (m) below, a
provider agency shall not hire a person to provide services if the person, or
any other adult person residing in the community residence has:
(1) A felony conviction; or
(2) Any misdemeanor conviction involving:
a. Physical or sexual assault;
b. Violence;
c. Exploitation;
d. Child pornography;
e. Threatening or reckless conduct;
f. Theft;
g. Driving under the influence of drugs or
alcohol; or
h. Any other conduct that represents
evidence of behavior that could endanger the well-being of an individual.
(l) A provider agency may hire a person to provide
services if the person, or any other adult person residing in the home, has a
criminal record listed in (k)(1) or (2) above for a single offense that
occurred 10 or more years ago in accordance with (m) and (n) below. In such
instances, the individual, their guardian or representative, if applicable, and
the provider agency shall review the person’s history prior to approving the
hiring of a person to provide services in the community residence.
(m) A person may be hired to provide services in a
community residence pursuant to (l) above only if such arrangement:
(1) Is approved by the
individual, their guardian or representative, if applicable, and the
provider agency;
(2) Does not
negatively impact the health or safety of the individual; and
(3) Does not affect
the quality of services to the individual.
(n) Upon hiring a person to provide services in a
community residence pursuant to (l) and (m) above, the provider agency shall
document and retain the following information in the individual’s record:
(1) The date(s) of the
approvals in (l) above;
(2) The name of the
individual residing in the community residence;
(3) The name of the
person residing in the community residence who has a criminal record;
(4) Description of the
person’s criminal offense;
(5) The provider
agency’s name and address;
(6) A full explanation of
why the provider agency is hiring the person, despite the criminal record of
the person, or any other person residing in the home;
(7) Signature of the
individual, or of the legal guardian(s) or representative(s), if applicable,
indicating agreement with the arrangement and date signed;
(8) Signature of the
provider agency staff person who obtained the individual or guardian or
representative’s signature and date signed;
(9) Signature of the
provider agency’s executive director or designee approving the
employment; and
(10) The signature and
phone number of the person residing in the community residence who has a
criminal record.
(o) A family residence shall have a written
agreement with the provider agency that requires, at a minimum, that a list of
the names of all persons living in the residence who
are not receiving services pursuant to He-M 503 or He-M 522 be disclosed to the
provider agency.
(p) No provider or other person living or working
in a community residence shall serve as the legal guardian or representative of
an individual living in that community residence.
(q) Community residences shall have personal
injury liability insurance for the residence and for vehicles used to transport
individuals. Certificates of insurance shall be on file at the premises.
(r) Living space shall be arranged and maintained
to support the health and safety of all household members, as follows:
(1) Each community
residence shall be maintained in good repair and free of hazard to household
members;
(2)
Each community residence shall be free
from environmental nuisances, including loud noise and foul odors;
(3)
All smoke alarm batteries shall be
tested monthly and replaced twice per year, with the
exception of 10-year sealed batteries, which shall be replaced in
accordance with He-M 1001.03(w);
(4)
All doors, hallways, and stairs shall be
clear, unobstructed, and uncluttered;
(5)
All flammable or combustible materials
shall be stored at least 3 feet from electric heaters,
wood, coal, pellet, and kerosene stoves, furnaces, boilers, or water heaters;
(6)
All flammable liquids shall be stored
away from ignition sources;
(7)
Oil furnaces shall be serviced annually.
All other furnaces shall be serviced annually or as required or recommended by
service provider or manufacturer; and
(8)
If oxygen is used in the residence, all
doors entering the home shall be labeled accordingly. Any oxygen in the home
shall be firmly secured to the adjacent wall or secured in a stand or rack.
(s) A community residence shall provide the
following:
(1)
A specific sleeping area designated for each individual;
(2)
A separate bed for each
individual with each bedroom containing no more than 2 beds; and
(3)
Storage space for each
individual's clothing and other personal possessions.
(t) An individual's right to privacy shall be
protected.
(u) Each bedroom shall be situated such that:
(1)
No individual shall reside in a bedroom that is the access way to another bedroom or to a
common area of the house; and
(2)
Common areas shall not be used as
bedrooms by anyone living in the home.
(v) An individual’s rights in accordance with He-M
310 shall be protected.
(w) The community residence shall have:
(1)
At least one indoor bathroom which
includes a sink, toilet, and a bathtub or shower for every 6 persons
in the household;
(2)
At least one telephone at all times when an individual is in the home;
(3)
An integrated, hard wired fire alarm
system with a detector in each bedroom and on each level of the home including
basement and attic, if the attic is used as living or storage space. All
detectors, including detectors with 10-year sealed batteries, shall be replaced
at least once every 10 years or sooner if alarms malfunction during testing or
exhibit signs of failure;
(4)
A functioning septic or other sewage
disposal system;
(5)
A source of potable water for drinking
and food preparation, as follows:
a.
If drinking water is supplied by a
non-public water system, the water shall be tested and found to be in
accordance with Env-Dw 702.02 and Env-Dw 704.02 initially and every 6 years thereafter; and
b.
If the water is not approved for
drinking, an alternative method for providing safe drinking water shall be
implemented; and
(6)
An executed residency agreement with each individual in accordance with He-M 310.
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, eff 9-1-94, EXPIRED: 9-1-00; amd by
#6582, eff 9-19-97
New. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED:
4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M 1001.04 Qualifications for Service Provision.
(a) All persons who
provide residential services shall be at least 18 years of age.
(b) Prior to providing services to individuals, a
prospective provider and all adults living in the home, except individuals,
shall have evidence of the results of a mantoux
tuberculin test and individual tuberculosis risk assessment completed within
the previous 12 months.
(c)
For any person for whom the results of
the test conducted in accordance with (b) above are positive, the person shall
comply with the recommendations for follow-up testing, if applicable, in
accordance with the Centers for Disease Control and Prevention “Tuberculosis
Screening, Testing, and Treatment of U.S. Health Care Personnel:
Recommendations from the National Tuberculosis Controllers Association and CDC” (2019 edition), available
as noted in Appendix
A.
(d) If a follow-up test in accordance with (c)
above demonstrates a positive finding, then no individual shall be permitted to
reside with said person.
(e) Prior to delivering services to an individual,
a prospective provider shall have received orientation in the following areas:
(1)
Rights as set forth in He-M 202, He-M
310, and home and community-based settings expectations as outlined in 42 CFR
441.301;
(2)
The specific health-related requirements
of each individual, including:
a.
All current medical conditions, medical history, and routine and emergency protocols; and
b.
Any special nutrition, dietary,
hydration, elimination, or ambulation needs;
(3)
Any specific communication needs;
(4) An
overview of developmental disabilities or acquired brain disorders, or both, as
appropriate, including the local and state service
delivery system;
(5)
Any behavioral supports
required of individuals served; and
(6)
Any assistance individuals need to
evacuate the residence in the case of emergency.
(f) Staff and providers with no prior
experience providing services directly to individuals shall not provide these
services without direct oversight and support during the first 16 hours of
providing services.
(g) Within the first 6 months of employment or
contracting, each provider agency shall ensure that staff and providers working
or living in a community residence are trained in the following:
(1)
Everyday health including personal
hygiene, oral health, and mental health;
(2)
The elements that contribute to quality
of life for individuals, including support to:
a.
Create and maintain valued social roles;
b.
Build relationships; and
c.
Participate in their local communities;
(3)
Strategies to help individuals to learn
useful skills;
(4)
Behavioral support; and
(5)
Consumer choice, empowerment, and
self-advocacy.
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, EXPIRED: 9-1-00; amd by #6582, eff 9-19-97
New. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED:
4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M
1001.05 Individual Services.
(a) A community residence shall tailor all
services to the competencies, interests, preferences, needs, and lifestyles of
the individuals served and provide such services in accordance with each individual’s service agreement.
(b) A community residence shall offer services
that include assistance and instruction to improve and maintain an individual’s
skills in basic daily living, personal development, and community activities
such as:
(1)
Personal decision making;
(2)
Personal care, household management,
budgeting, shopping, and other functional skills;
(3)
Household chores and responsibilities;
(4)
Improving and maintaining social skills;
(5)
Developing and maintaining personal
relationships;
(6)
Achieving and maintaining physical
well-being;
(7)
Improving or maintaining mobility and
physical functioning;
(8)
Accessing a wide range of integrated
community activities including recreational, cultural, and other opportunities;
(9)
Pursuing avocations in areas of personal
interest;
(10)
Participating in religious services and
practices of the individual’s choosing;
(11)
Attending to personal hygiene and
appearance;
(12)
Accessing and using transportation;
(13)
Accessing and using assistive
technology; and
(14)
Other similar activities as indicated in
the individual’s service agreement.
(c) The number of providers working in a community
residence shall be sufficient to:
(1)
Meet the needs of the individuals living
therein, as identified in each individual’s service
agreement; and
(2)
Provide the services required by He-M
1001.05.
Source. (See Revision Note at part heading for He-M
1001) #5867, eff 9-1-94, EXPIRED: 9-1-00; ss by #6582, eff 9-19-97
New. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED:
4-22-19
New.
#12775, eff 5-7-19; ss by #14255, eff 5-23-25, EXPIRES: 5-23-35
He-M
1001.06 Health and Safety.
(a) The residence administrator shall arrange for
an annual health assessment of each individual by a
physician or other licensed practitioner, of the individual’s or guardian’s
choosing, for the purpose of evaluating health status and making
recommendations regarding strategies for promoting or maintaining optimal
health.
(b) The residence administrator shall, in conjunction
with the service coordinator, have arrangements to access
medical services at all times, including emergency services. The
residence shall have a written plan that specifies the procedures to be
followed in medical emergencies.
(c) In the event of emergency concerning an
individual including hospitalization, serious illness, serious injury, imminent
death, or death, the residence administrator or service coordinator shall:
(1)
Promptly notify the individual's next of
kin, guardian or representative, and spouse or significant other, as
applicable; and
(2)
Respect and follow the wishes of the
individual or guardian or representative with regard to
religious matters, if applicable.
(d) Providers having personal knowledge of an
emergency as described in (c) above shall notify the individual’s service
coordinator immediately, and in writing within 24 hours.
(e) The written notification shall be kept on file at the provider agency and a copy of the notice
retained in the individual’s residential record.
(f)
In the event of the death of an
individual:
(1)
The provider agency shall immediately
notify the service coordinator and the area agency; and
(2)
The area agency shall:
a. Notify the bureau within 12 hours and submit
written mortality notification of the following to the bureau within 24 hours:
1.
The individual’s name, address, date of
birth, gender, race, and ethnicity;
2. The date and place of death and whether or not hospice was involved;
3.
The individual’s medical diagnoses;
4.
The names and phone numbers of any
family members and guardians or representatives notified, and the date of
notification;
5.
A description of the individual’s living
situation and whether it had changed within the previous 6 months;
6.
The apparent cause of death as recorded
by the attending licensed practitioner; and
7.
A detailed description of the events
surrounding the individual’s death, including what happened, what care was
provided, and who was involved; and
b. Perform a mortality review as required in (g)
and (h) below.
(g) Each area agency
shall assess the relationship of any individual’s unanticipated death to
service provision and the natural course of any illness or underlying
condition.
(h) Such a mortality
review shall evaluate and, where applicable, document the following:
(1) The individual’s medical plan of care;
(2) Medical interventions required within the past
year:
(3) Medical records, including physical exams and
hospitalizations within the past year;
(4) The individual’s health status over the
previous 3 months; and
(5) The type and amount of residential care
provided.
(i) In any case of known or suspected neglect,
abuse, or exploitation, the provider agency, provider, staff, or contractor
aware of the situation shall:
(1)
Follow procedures as outlined in He-M
310, rights of persons receiving developmental services in the community, and
any other applicable rules relative to rights
protection procedures; and
(2)
Report the situation to the division of
children, youth, and families in accordance with RSA 169-C:29 or the bureau of
adult and aging services as required by RSA 161-F:42-57, as applicable.
(j) All provider agency staff and providers who
administer medications to any individual receiving services in an He-M 1001
certified setting shall be authorized in accordance with He-M 1201.
(k) A provider shall have the following
responsibilities with respect to an individual’s food and fluids:
(1)
The individual's preferences shall be taken into account when preparing meals;
(2)
Varied and nutritionally balanced meals,
including adequate fluids, shall be provided in the morning, at midday, and in
the evening, unless other arrangements for meals have been made;
(3) Information
regarding the signs and symptoms of dehydration specific to the individual
shall be requested and retained;
(4) Access to food shall not be restricted unless
the modification process in He-M 310.09(h) and (i) is
followed;
(5) Special diets,
dietary supplements, and dietary restrictions or modifications shall be
according to a licensed practitioner’s orders or the individual's religious
practices;
(6) If an individual requires specific methods or
techniques for maintaining adequate nutrition or hydration, as determined by a
licensed practitioner, such methods or techniques shall be implemented and
documented in the individual’s clinical record; and
(7) No attempt to feed or hydrate an individual
against their will shall be made unless medically prescribed by a licensed
practitioner and approved by the individual or legal guardian or
representative.
(l) Providers shall label toxic substances as to
contents and antidote and safely store such substances away from food
preparation and food storage areas.
(m) Prior to providing services, a community
residence shall develop an emergency evacuation plan that indicates the
location of all evacuation routes and exits and provides for the safe
evacuation of all individuals within 3 minutes.
(n) An individual and their guardian or
representative shall be notified in writing if any current or prospective
household member smokes within the home.
(o) Upon arriving to a
new community residence, each individual shall be
oriented to evacuation procedures by the provider.
(p) Within 5 business days of an individual moving
into a community residence or a change in residential provider agency, a
service coordinator and licensed nurse shall visit the individual in the home
to determine if the transition has resulted in adverse changes in the health or
behavioral status of the individual.
(q) A service coordinator and licensed nurse shall
document the visit described in (p) above in the individual’s record.
(r) If negative changes are noted, a
service coordinator shall develop a remediation plan and include it within the
individual’s record.
(s) Within 5 days of an individual moving to a
community residence, the provider shall:
(1) Conduct a fire evacuation drill to assess the
individual’s ability to evacuate the residence in less than 3 minutes; and
(2) Based on the drill, complete and document a
fire safety assessment that includes the following individual risk factors:
a. Response to alarm;
b. Response to instruction;
c. Vision and hearing difficulties;
d. Impaired judgement;
e. Mobility problems; and
f. Resistance to evacuation.
(t) The fire safety assessment shall indicate:
(1)
The staff or provider to individual
ratio during both sleep and non-sleep hours;
(2)
The name and phone number of agency
back-up in the event of an emergency; and
(3)
The date completed and signature of the
person documenting the individual’s risk factors.
(u) For each individual unable to evacuate their
residence within 3 minutes, a fire safety plan shall be developed and approved
by the individual or guardian, provider, service coordinator, and residential
administrator that identifies:
(1)
The cause(s) for such inability;
(2)
The specific assistance needed by the
individual and to be furnished by the provider; and
(3)
A training approach to reduce the evacuation
time to 3 minutes or less.
(v) Evacuation drills shall:
(1)
Be held at varied times of the day;
(2)
Involve all persons
in the home at the time of the drill;
(3)
For community residences of 4 or more
individuals, comply with He-P 814.23(m); and
(4)
For community residences of 3 or fewer
individuals, include transmission of the alarm signal unless doing so would
register as a false alarm to the fire department or alarm company.
(w) A written record of each evacuation drill
shall:
(1)
Be kept on file at each community
residence; and
(2) Indicate:
a.
The names of all the individuals
involved;
b.
The date of the drill;
c.
The time of day;
d.
The time taken to evacuate; and
e.
The exits utilized.
(x) If a community residence for 3 or fewer
individuals has been evacuated in 3 minutes or less during each of 6
consecutive monthly drills, one of which has been a sleep-time
drill, the residence shall thereafter conduct a drill at least once quarterly,
with one drill per year to be during sleep hours.
(y) If a community residence serves 4 or
more individuals, the residence shall conduct drills every other month, with at
least 3 drills per year to be held during sleep hours.
(z) A community residence that has a complete
sprinkler system and fire alarm system that immediately notifies the local fire
department shall be exempt from the requirement to complete a fire drill in
less than 3 minutes if documentation is provided that such systems are in compliance with local fire codes. However, a fire
safety plan in accordance with He-M 1001.06(u) above shall be developed and
maintained for each individual that demonstrates the
approach to be taken to reduce the evacuation time.
(aa) If a new individual moves into a community
residence for 3 or fewer individuals, the community residence shall:
(1)
Conduct monthly drills until all
individuals have evacuated the residence in 3 minutes or less for 3 consecutive
monthly drills; and
(2)
Thereafter conduct a drill at least once
quarterly, with one drill per year to be during sleep hours.
(ab) For any individual receiving less than 24-hour
supervision, a personal safety assessment pursuant to (ac) below shall be
completed.
(ac) The personal safety assessment shall identify
an individual's ability to demonstrate the following safety skills to include:
(1)
Responding to a fire including exiting
safely and seeking assistance;
(2)
Caring for personal health, including
understanding health issues, taking medication, seeking assistance for health
needs, and applying basic first aid;
(3)
Seeking safety if victimized or sexually
exploited and demonstrate knowledge of whom to report to;
(4)
Negotiating one’s community, including
finding one’s way, riding in vehicles safely, handling money safely, and
interacting with strangers appropriately;
(5)
Responding appropriately in severe
weather and other natural disasters, including storms and extreme temperature;
and
(6)
Maintaining a safe home, including:
a.
Operating heating, cooking, and other
appliances; and
b.
Responding to common household problems
such as a blocked toilet, power failure, and gas odors.
(ad) The personal safety assessment required in
(ac) above shall include approval of the individual or legal guardian or
representative, provider, residential coordinator, and service coordinator.
This assessment shall be reviewed annually, and whenever there is a change in
the individual’s residence or their ability to respond to the contingencies
listed in the assessment.
(ae) The individual’s team, including the
individual, shall develop a personal safety plan if the personal safety
assessment determines that the individual needs assistance to respond
appropriately to the situations outlined in (ac) above.
(af) A personal safety plan shall:
(1)
Identify the supports
necessary for an individual to respond to each of the contingencies listed in
(ac) above;
(2)
Indicate who will provide the needed supports;
(3)
Describe how the supports will be
activated in an emergency;
(4)
Indicate annual approval of the
individual and legal guardian if applicable, provider, residential coordinator,
and service coordinator;
(5)
Be reviewed by the individual’s team at
the time of the individual’s service agreement; and
(6)
Be revised whenever there is a change in
the individual’s residence or ability to respond to the contingencies listed in
the plan.
(ag) The individual and their guardian, if
applicable, shall approve the personal safety assessment and plan prior to the
individual being without supervision for specified periods of time. Any
revisions to the plan shall require prior approval by the individual’s team.
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, EXPIRED: 9-1-00
New. #7681, eff 4-23-02; amd by #8209, eff
11-23-04; ss by #9696, INTERIM, eff 4-23-10, EXPIRES: 10-20-10; ss by #9776-A,
eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED:
4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M
1001.07 Behavioral Support.
(a) If an individual is demonstrating behaviors
that are harmful to self or others, the residence administrator shall notify
the service coordinator. In collaboration with others supporting the
individual, the service coordinator shall facilitate the planning,
implementation, and monitoring of any behavioral change program determined
necessary.
(b) A behavioral change program or any form of
restrictive strategy shall only be implemented by a community residence when
such has been approved in writing by the individual, their guardian, the
individual's team, and the applicable area agency’s human rights committee,
established pursuant RSA 171-A:17. All behavioral change programs or forms of
restrictive strategy shall be reviewed annually.
(c) A provider agency shall have written policies
and procedures which address behavioral supports.
These policies and procedures shall be directed toward maximizing the growth
and development of the individual by incorporating a hierarchy of methods that
emphasize positive approaches to behavioral support.
(d) Behavioral support policies and procedures
shall:
(1)
Address the following concepts:
a.
Behavior is a form of communication and
efforts should be made to understand its purpose;
b.
There are different learning styles,
skills, and motivations of individuals;
c.
Relationships, environments, and
personal histories have an impact on effecting
behavioral change; and
d.
Intentional and unintentional responses
to behavior, such as ignoring, redirecting, and reinforcing, that affect
behavior;
(2)
Include the following behavior change
strategies:
a.
Preventing behavioral difficulties by
adjusting the environment, responses to the individual’s behavior, or both;
b.
Creating opportunities for meaningful
participation in daily life, such as employment;
c.
Teaching mutual respect within
relationships; and
d.
Redirecting and de-escalating behaviors
that are harmful to self or others;
(3)
Outline training requirements for
providers using the program; and
(4)
Indicate the mechanism to be used to
monitor the implementation of any behavior change program and gauge its
effectiveness.
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, EXPIRED: 9-1-00; amd by #6582, eff 9-19-97
New. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED
4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M
1001.08 Individual Records.
(a) Separate records for each
individual shall be maintained by the residence administrator at the
residence.
(b) Each individual living in a community
residence shall have specified in their service agreement the number of hours
of daily supervision required.
(c) Each individual's record shall include:
(1)
The names, addresses, and telephone
numbers of persons to be notified in an emergency;
(2)
The individual's current individual
service agreement;
(3)
The individual’s fire safety assessment
and, if applicable, fire safety plan;
(4)
The individual’s personal safety
assessment and personal safety plan, if determined necessary according to He-M
1001.06 (ab) and (ae);
(5)
Progress notes, in accordance with the
service agreement, that document residential services provided;
(6)
Medical information including:
a.
The names, addresses, and telephone
numbers of the individual's physician, dentist,
therapists, and any other licensed practitioners;
b.
Medical orders;
c.
Medical history;
d.
The dates of medical testing, to
include, but not be limited to, colonoscopies, mammograms, pap smears,
prostate-specific antigen (PSA) tests, bone density tests, dental work, and eye
exams;
e.
A copy of the nurse-trainer assessment
and approval for medication self-administration as required by He-M 1201.05, if
applicable;
f.
A copy of the annual health assessment
of the individual pursuant to He-M 1001.06(a);
g.
Known allergies, if any;
h.
A copy of the individual’s do not resuscitate (DNR) order, if applicable;
i. Health Risk Screening Tool (HRST) monthly data
tracker information;
j.
Other pertinent medical information;
k.
A medication log completed at the
residence pursuant to He‑M 1201.07 for all current medications; and
l.
Any correspondence related to medical
information relevant to the individual; and
(7)
If applicable, documentation that the
individual or guardian refused to provide the medical information required in
(6) above.
(d) Attendance records shall be completed by the
residence administrator or other provider such that:
(1)
The date and whether
or not residential services were provided to the individual shall be
recorded;
(2)
When a leave of absence occurs, the
record shall indicate the date and time of the individual's departure and
return and the reason for the absence; and
(3)
Attendance records shall be on file at
the community residence.
(e) Outdated information may be removed from the
community residence record but shall be maintained in the individual's record
and accessible for 6 years.
(f) When service provision is to be transferred
from one provider agency to another, the transferring agency shall provide the
following information regarding the individual:
(1) Medical history, including diagnosis and
annual health assessments for the past 3-year period, if available;
(2) Any known allergies;
(3) Assessment for self-administration of
medication pursuant to He-M 1201.05, if applicable,
(4) Current medications and a medication list with
the times medications are administered;
(5) Current medication orders and medication
administration consent forms;
(6) Current medication administration
authorizations of any staff transferring with the individual;
(7) For informational purposes, copies of the past
2 months of records of medication administration performed pursuant to He-M
1201;
(8) Dental health information;
(9) Pertinent personal information, such as:
a. Use of
adaptive equipment;
b. Sleep
patterns; and
c. Preferences
and dislikes;
(10) Any applicable protocols, such as those for:
a. Feeding;
b. Swallowing;
c. Medication
administration;
d. Behavioral
support; and
e. Seizures;
(11) Most recent service agreement; and
(12) List of contacts and emergency information.
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, EXPIRED: 9-1-00
New. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED 4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M 1001.09 Quality Assurance.
(a) A provider agency shall monitor its community
residences and conduct periodic quality assurance visits to each community
residence to ensure that services are provided pursuant to He-M 1001.
(b) Quality assurance visits shall be conducted at
least annually, but may be at a greater frequency as
determined by the provider agency. Such visits shall be announced or
unannounced to the residential provider.
(c) The department shall conduct quality assurance
visits to community residences. Such visits may be announced or unannounced.
(d) Each provider agency shall review
certification deficiencies pursuant to He-M 1001.14 to identify necessary
corrective action and maintain compliance.
Source. (See Revision Note at part heading for He-M
1001) #5867, eff 9-1-94; ss by #6582, eff 9-19-97; ss by #7681, eff 4-23-02; ss
by #9696, INTERIM, eff 4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10,
EXPIRED: 10-1-18
New.
#12650, INTERIM, eff 10-24-18, EXPIRED 4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M 1001.10 Certification.
(a) To be eligible for reimbursement by the
department, a community residence shall be certified in accordance with He-M
1001.
(b) A certificate issued to an applicant shall
indicate:
(1) The effective date of the certificate;
(2) The expiration date of the certificate;
(3) The certificate number;
(4) The type of certificate, which shall be listed
as:
a. Emergency;
b. Temporary;
or
c. Annual,
which shall encompass both initial and renewal certifications;
(5) The maximum number of certified beds allowed,
including respite beds, as determined by the applicable sections of He-M
1001.03 (a)-(c);
(6) The name of the provider agency; and
(7) Information regarding any waivers issued in
accordance with He-M 1001.19.
(c) A community residence shall obtain approval
from the provider agency identified on its certification prior to
serving individuals from a different provider agency.
(d) All certificates shall be non-transferable
from one physical location to another.
(e) A provider agency
shall make application to the office of legal and regulatory services to assume
a current certification that is being relinquished by another provider agency
for the same physical location.
(f) Certifications shall be valid as indicated by
the type:
(1) Emergency certificates shall be valid for 45
days;
(2) Temporary certificates shall be valid for 90
days;
(3) Annual certificates shall be valid from the
effective date of the temporary certificate until the last day of the 12th
month following temporary certification; and
(4) Future annual certificates shall be valid for
one year from the expiration date of the previous certificate.
(g) Any community residence that no longer intends
to provide services to individuals shall:
(1) Notify the office of legal and regulatory
services in writing of the following information:
a. The name of the provider;
b. The certificate number of the community
residence;
c. The address of the community residence;
d. The date the community residence closed or
will close; and
e. The
location that the individual(s) has moved to, including the name and address of
the provider and certificate number of the community residence, if available;
and
(2) Provide the required notifications in
accordance with He-M 504.13.
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, EXPIRED: 9-1-00
New. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED
4-22-19
New. #12775, eff 5-7-19;
ss by #14255, eff 5-23-25, EXPIRES: 5-23-35
He-M
1001.11 Initial Certification Process.
(a) An applicant for initial certification as a
community residence shall apply via an application form obtained from the
office of legal and regulatory services entitled “Request for Certification of
Community Residence and/or Community Participation Services Provider,”
incorporated by reference in He-M 1001.20(a).
(b) Information entered on the form described in
(a) above shall be typewritten or otherwise legibly written.
(c) The community residence shall submit with the
application:
(1) A copy of any current waivers pertaining to
the community residence; and
(2) A new, signed life safety code inspection from
the local fire official, completed within the past 90 days.
(d) An applicant shall
request initial certification for any of the following reasons:
(1) Certification of a new community residence; or
(2) For an existing community residence:
a. A change in physical location; or
b. An increase in the number of certified beds.
(e) If the signer of the application knew or
should have known that the residential program was not in compliance with
applicable statutes and rules at the time of signing, the department shall deny
or revoke certification pursuant to He-M 1001.15 (a)(5) or He-M 1001.16 (a)(7).
(f) A temporary certification shall be granted for
60 days from the date that the office of legal and regulatory services receives
all information required on the application form incorporated by reference in
He-M 1001.20 (a).
(g) A certification review shall be conducted by
the office of legal and regulatory services within 60 days of the date of
receipt of all application information required in the application form
incorporated by reference in He-M 1001.20 (a) for the purposes of determining whether or not the community residence is
in compliance with He-M 1001.
(h) If the community residence is not in
compliance with He-M 1001 at the certification review required by (g) above,
the community residence shall submit a plan of correction in accordance with
He-M 1001.14 (c) and (i), and the application form
incorporated by reference in He-M 1001.20 (a).
(i)
If, as a result
of a certification review in accordance with (g) above, the community
residence is found to be in compliance with He-M 1001,
certification shall be granted as specified in He-M 1001.10 (f)(3).
(j) An application for certification shall be
denied based upon criteria listed in He-M 1001.15 (a).
Source. (See Revision Note at part heading for He-M
1001) #5867, eff 9-1-94; ss by #6582, eff 9-19-97; ss by #7681, eff 4-23-02; ss
by #9696, INTERIM, eff 4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10,
EXPIRED: 10-1-18
New.
#12650, INTERIM, eff 10-24-18, EXPIRED 4-22-19
New.
#12775, eff 5-7-19; ss by #14255, eff 5-23-25, EXPIRES: 5-23-35
He-M 1001.12 Renewal Certification Process.
(a) A community residence seeking to renew
certification shall apply via the application form obtained from the office of
legal and regulatory services entitled “Request for Certification of Community
Residence and/or Community Participation Services Provider” incorporated by
reference in He-M 1001.20 (a)
(b) Information entered on the form described in
(a) above shall be typewritten or otherwise legibly written.
(c) The community residence shall submit with the
application:
(1) A copy of any current waivers pertaining to
the community residence;
(2) A statement identifying any exception or
variance applied for or granted by the state fire marshal in accordance with
Saf-C 6005; and
(3) A new, signed
approval from the local fire official if renovations were completed since the
last submission of a life safety code inspection that:
a. Required a building permit pursuant to local
building codes; or
b. Have altered any means of egress.
(d) Community residences applying for renewal
certification shall submit the completed application in (a) above 60 days prior
to the expiration of the certificate.
(e) The office of legal and regulatory services
shall conduct an inspection in accordance with He-M 1001.14 (a) prior to
recertification of:
(1) A community residence that holds a license
pursuant to RSA 151;
(2) A community residence that has increased the
number of people receiving residential or community participation services
since its last inspection;
(3) A community residence that had one or more
deficiencies cited at its last renewal; and
(4) A community residence that does not have an
annual certificate.
(f) If at its previous annual inspection, a
community residence had no deficiencies cited, the provider agency shall
submit, 60 days prior to the expiration of the current certificate, the
following in lieu of an onsite inspection:
(1) A completed form “Request for Certification of
Community Residence and/or Community Participation Services Provider”
incorporated by reference in He-M 1001.20 (a); and
(2) Written indication, signed by the provider
agency’s executive director, that the provider agency has monitored and will
continue to monitor the residence and that the residence remains in full
compliance with all applicable rules.
(g) A certification issued pursuant to (f) above
shall only be granted once in any 2-year period.
(h) If, at the time an inspection is due, a
community residence does not have any individuals living in the residence, it
may:
(1) Submit a letter notifying the office of legal
and regulatory services of its intent to close; or
(2) Submit a “Request for Certification of
Community Residence and/or Community Participation Services Provider”
incorporated by reference in He-M 1001.20 (a) to the office of legal and
regulatory services for certification renewal without inspection.
(i) If a community residence has been approved in
accordance with (f) above, the certificate shall indicate: "renewed
without inspection."
(j) A provider agency shall notify the office of
legal and regulatory services, in writing, within 7 days of an individual
moving into the residence.
(k) Pursuant to He-M 1001.14, an on-site
inspection shall be conducted, and a plan of correction submitted, if required,
within 90 days of receipt of any notification in (j) above.
(l) The current certification shall be effective
until recertification has been granted, or until the current certification has
been denied or revoked.
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, EXPIRED: 9-1-00
New. #7681, eff 4-23-02; amd by #8209, eff
11-23-04; ss by #9696, INTERIM, eff 4-23-10, EXPIRES: 10-20-10; ss by #9776-A,
eff 10-1-10, EXPIRED: 10-1-18
New.
#12650, INTERIM, eff 10-24-18, EXPIRED 4-22-19
New.
#12775, eff 5-7-19; ss by #14255, eff 5-23-25, EXPIRES: 5-23-35
He-M 1001.13 Emergency Certification Process.
(a) Emergency certification shall be granted to a
community residence in accordance with (b) through (h) below.
(b) Within 7 days of an individual’s moving into a
community residence, the provider agency shall apply for an emergency
certificate via the application form entitled “Emergency Certification for
Community Residence- 3 for Fewer Beds,” incorporated by reference in He-M
1001.20 (b). A current floor plan shall be submitted with that application.
(c) Information entered on the form described in
(b) above shall be typewritten or otherwise be legibly written.
(d) The start date of the emergency certification
shall be the date that the individual moves into the community residence and
not more than 7 days from the receipt of the emergency application by the
department.
(e) Emergency certification shall be issued for 45
days from the start date upon receipt by the office of legal and regulatory
services application completed in accordance with He-M 1001.20 and pursuant to
(b) above.
(f) An emergency certification issued pursuant to
(e) above shall be extended for an additional 45 days for a community residence
that:
(1) Submits to the office of legal and regulatory
services evidence that the provider agency has made written request to the
local fire inspector for a life safety inspection and report; and
(2) Files a written request for the extension with
the office of legal and regulatory services prior to the expiration of the
emergency certificate.
(g) Only one request for an extension to an
emergency certificate shall be granted.
(h) A community residence operating under an
emergency certification that seeks to continue operation shall apply for
certification in accordance with He-M 1001.11.
(i) The service
coordinator and licensed nurse shall visit the individual in the home in
accordance with He-M 1001.06 (p) through (r).
Source. (See Revision Note at part heading for He-M 1001) #5867, eff 9-1-94, EXPIRED: 9-1-00
New. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED 4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M 1001.14 Inspections and Plans of Correction.
(a) The department shall conduct inspections to
determine compliance with all applicable rules prior to:
(1) Issuing an initial certification; and
(2) Renewing a certificate except as allowed by
He-M 1001.12 (f) or (g).
(b) Following an inspection and determination
pursuant to (a) above, the department shall issue a written inspection report
that includes:
(1) The name and address of the physical location
of the community residence;
(2) The name of the responsible provider agency(ies);
(3) The date of the inspection;
(4) A listing of all rules with which the
community residence failed to comply;
(5) Evidence supporting the finding of
non-compliance with each identified rule; and
(6) The name of the person(s) conducting the
inspection.
(c) If deficiencies were cited in the inspection
report, within 21 days of the date of issuance of the report, the community
residence shall submit a written plan of correction or submit information as to
why the deficiency(ies) did not exist. The department
shall evaluate any submitted information on its merits and render
a written decision on whether a written plan of correction is necessary.
(d) If one or more deficiencies cited pertain to
He-M 1201, the residence administrator shall ensure that a copy of the
deficiency report is provided to the nurse-trainer.
(e) The plan of correction submitted in accordance
with (c) above shall specify:
(1) How the community residence corrected or
intends to correct and prevent occurrence of each deficiency; and
(2) The date by which each deficiency will be
corrected.
(f) The department shall issue a certificate if it
determines that the plan of correction:
(1) Addresses each identified deficiency in a
manner which achieves full compliance with rules cited in the inspection
report;
(2) Does not create a new violation of statute or
rule as a result of its implementation; and
(3) States a completion date.
(g) The department shall reject a plan of
correction that fails to comply with (f) above.
(h) If the proposed plan of correction is
rejected, the department shall notify the community residence in writing of the
reason(s) for rejection.
(i) Within 21 days of the date of the written
notice under (h) above, the community residence shall submit a revised plan of
correction that:
(1) Includes proposed alternatives that address
the reason(s) for rejection; and
(2) Is reviewed in accordance with (f) and (g)
above.
(j) If the revised plan of correction is rejected,
the department shall deny the certification request.
(k) The department shall verify that a plan of
correction, as submitted and accepted, has been implemented by:
(1) Reviewing materials submitted by the community
residence;
(2) Conducting a follow-up inspection; or
(3) Reviewing compliance during the next
certification inspection required by He-M 1001.14(a).
Source. (See Revision Note at part heading for He-M
1001) #5867, eff 9-1-94; ss by #6582, eff 9-19-97; ss by #7681, eff 4-23-02; ss
by #9696, INTERIM, eff 4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10,
EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED
4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M 1001.15 Denial of Certification.
(a) The department shall deny an application for
certification, following written notice pursuant to (b) below and opportunity
for a hearing pursuant to He-C 200, due to any of the following reasons:
(1)
Any abuse, neglect, or exploitation of
an individual by an applicant, residence administrator, provider, staff member,
or person living in a community residence that is listed on the state registry
of abuse, neglect, and exploitation in accordance with RSA 161:F-49 or RSA
169-C:35;
(2) Any applicant, provider, staff member, or
person living in the community residence has been found guilty of fraud, a
felony, or a misdemeanor against a person in this or any other state by a court
of law, unless a waiver has been obtained pursuant to He-M 1001.19;
(3)
A provider agency fails to perform
criminal background checks on all persons who are paid
to provide services under He-M 1001;
(4) An applicant, provider, staff member, or
person living in the community residence has an illness or behavior that, as
evidenced by the documentation obtained or the observations made by the
department, would endanger the well-being of the individuals or impair the
ability of the community residence to comply with department rules and the
provider agency failed to take action to address the behavior and mitigate the
danger;
(5) An applicant or provider, or any
representative or employee of the applicant or provider, knowingly provides
materially false or misleading information to the department;
(6)
An applicant or provider, or any
representative or employee of the applicant or provider, fails to permit or
interferes with any inspection or investigation by the department;
(7)
An applicant or provider, or any
representative or employee of the applicant or provider, fails to provide
required documents to the department;
(8)
At an inspection the applicant or
certificate holder is not in compliance with RSA 171-A or He-M 1001 or other
applicable federal and state rules and regulations;
(9) An applicant or provider has a history of
multiple or repeat violations of RSA 171-A or its implementing administrative
rules that pose, or have posed, a health or safety risk to individuals;
(10)
An applicant or provider has submitted a
revised plan of correction that has been rejected by the department in
accordance with He-M 1001.14 (g);
(11)
An applicant or provider has failed to
fully implement or continue to comply with a plan of correction that has been
accepted by the department in accordance with He-M 1001.14 (f); or
(12)
For community residences for 4 or more
individuals, denial or revocation of licensure or denial of application for
licensure has taken place.
(b) Certification shall be denied upon the written
notice by the department to the community residence stating the specific
rule(s) with which the residence does not comply.
(c) Any applicant or provider aggrieved by the
denial of certification may request an adjudicative proceeding in accordance
with He-M 1001.18. The denial shall not become final until the period for
requesting an adjudicative proceeding has expired or, if the applicant or
provider requests an adjudicative proceeding, until such time as the
administrative appeals unit issues a decision upholding the department’s
action.
(d) A community residence shall not accept
additional individuals if a notice of denial of certification has been issued.
Source. #7681, eff 4-23-02; amd by #8209, eff
11-23-04; ss by #9696, INTERIM, eff 4-23-10, EXPIRES: 10-20-10; ss by #9776-A,
eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED
4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M 1001.16 Revocation of Certification.
(a) The department shall revoke a certification,
following written notice pursuant to (b) below and opportunity for a hearing
pursuant to He-C 200, due to any of the following reasons:
(1)
Any reported abuse, neglect, or
exploitation of an individual by a certificate holder, residence administrator,
provider, staff member, or person living in a community residence, if:
a. Such abuse, neglect, or exploitation is
reported on the state registry of abuse, neglect, and exploitation in
accordance with RSA 161-F:49 or RSA 169-C:35;
b. Such person(s) continues to have contact with
the individual; and
c. Such finding has not
been overturned on appeal, been annulled, or received a waiver pursuant to He-M
1001.19;
(2)
Any provider, staff member, or person
living in the community residence has been found guilty of fraud, a felony, or
a misdemeanor against a person in this or any other state by a court of law,
unless a waiver has been obtained pursuant to He-M 1001.19;
(3)
A provider agency fails to perform
criminal background checks on all persons who are paid
to provide services under He-M 1001.
(4) The certificate holder or a staff member or
person living in the community residence has an illness or behavior that, as
evidenced by the documentation obtained or the observations made by the
department, would endanger the well-being of the individuals or impair the
ability of the community residence to comply with department rules and the
provider agency failed to take action to address the behavior and mitigate the
danger;
(5)
The certificate holder or any
representative or employee of the certificate holder knowingly provides
materially false or misleading information to the department;
(6)
The certificate holder or any
representative or employee of the certificate holder fails to permit or
interferes with any inspection or investigation conducted by the department;
(7)
The certificate holder or any
representative or employee of the certificate holder fails to provide required
documents to the department;
(8)
At an inspection, the certificate holder
is not in compliance with RSA 171-A or He-M 1001 or other applicable
certification rules;
(9)
The certificate holder has a history of
multiple or repeat violations of RSA 171-A or its implementing administrative
rules that pose, or have posed, a health or safety risk to individuals;
(10)
The certificate holder has submitted a
revised plan of correction that has been rejected by the department in
accordance with He-M 1001.14(g);
(11)
The certificate holder has failed to
fully implement or continue to comply with a plan of correction that has been
accepted by the department in accordance with He-M 1001.14(f); or
(12)
For community residences for 4 or more
individuals, denial or revocation of licensure or denial of application for
licensure has taken place.
(b) Certification shall be revoked upon the
written notice by the department to the community residence stating the
specific rule(s) with which the residence does not comply.
(c) Any certificate holder aggrieved by the
revocation of the community residence’s certificate may request an adjudicative
proceeding in accordance with He-M 1001.18. The revocation shall not become
final until the period for requesting an adjudicative proceeding has expired
or, if the certificate holder requests an adjudicative proceeding, until such
time as the administrative appeals unit issues a decision upholding the
department’s action.
(d) A community residence shall not accept
additional individuals if a notice of revocation of certification has been
issued.
(e) If certification has been revoked, the
certificate holder, in conjunction with the provider agency, shall transfer all
individuals to another appropriately certified residence and in accordance with
He-M 504.
Source. #7681, eff 4-23-02; amd by #8209, eff
11-23-04; ss by #9696, INTERIM, eff 4-23-10, EXPIRES: 10-20-10; ss by #9776-A,
eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED
4-22-19
New.
#12775, eff 5-7-19; ss by #14255, eff 5-23-25, EXPIRES: 5-23-35
He-M 1001.17 Immediate Suspension of Certification.
(a) Notwithstanding the provision of He-M 1001.16
(c), in the event that a violation poses an immediate and serious threat to the
health or safety of an individual, the bureau administrator shall, in
accordance with RSA 541-A:30, III, suspend a community residence’s
certification immediately upon issuance of written notice specifying the
reasons for the action.
(b) The bureau administrator, or their designee,
shall schedule and hold a hearing within 10 business days of the suspension for
the purpose of determining whether to revoke or reinstate the certification.
The hearing shall provide opportunity for the provider, residence administrator
or provider agency, whose certification has been suspended to demonstrate that
it has been, or is, in compliance with the specified requirements.
Source. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New.
#12650, INTERIM, eff 10-24-18, EXPIRED 4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M 1001.18 Appeals.
(a) An applicant for certification, provider,
residence administrator, or provider agency may request a hearing regarding a
denial or revocation of certification, except as provided in He-M 1001.17
above.
(b) Appeals shall be submitted, in writing, to the
bureau administrator in care of the department’s office of client and legal
services within 10 days following the date of the notification of denial or revocation
of certification.
(c) The bureau administrator or their designee shall immediately forward the appeal to the
department’s administrative appeals unit which shall assign a presiding officer
to conduct a hearing or independent review, as provided in He-C 200. The burden
shall be as provided by He-C 203.14.
Source. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED
4-22-19
New. #12775, eff 5-7-19; ss by #14255, eff
5-23-25, EXPIRES: 5-23-35
He-M 1001.19 Waivers.
(a) An applicant for certification, provider,
residence administrator, provider agency, area agency, or individual may
request, as applicable, a waiver of specific procedures outlined in He-M 1001
by applying via the form entitled “NH Bureau of Developmental Services Waiver
Request,” incorporated by reference in He-M 1001.20 (d).
(b)
A completed waiver request form shall be
signed by:
(1)
The individual or guardian indicating
agreement with the request, if applicable; and
(2)
The provider agency’s executive director
or designee recommending approval of the waiver, when the waiver is requested
by a provider agency.
(c) No provision or procedure prescribed by
statute shall be waived.
(d) The request for a waiver shall be granted by
the commissioner or their designee within 30 days if
the alternative proposed by the requesting entity meets the objective or intent
of the rule and it:
(1) Does not negatively impact the health or
safety of the individual(s); and
(2) Does not affect the quality of services to
individuals.
(e) The determination on the request for a waiver
shall be made within 30 days of the receipt of the
request.
(f) Upon receipt of approval of a waiver request,
the requesting entity’s subsequent compliance with the alternative provisions
or procedures approved in the waiver shall be considered compliance with the
rule for which waiver was sought.
(g) Waivers shall be granted in writing for the
minimum period necessary to accommodate the waiver request, with the specific
duration not to exceed 5 years except as in (g) and (i)
below.
(h) Those waivers which relate to the following
shall be effective for the current certification period only:
(1)
Fire safety; or
(2)
Other issues relative to the health,
safety, or welfare of individuals that require periodic reassessment.
(i) Any waiver shall end with the closure of the
related program or service.
(j) A provider, residence administrator, subcontract
agency, area agency, or individual as applicable, may request a renewal of a waiver from the bureau. Such request shall be
made at least 90 days prior to the expiration of a current
waiver.
Source. #7681, eff 4-23-02; ss by #9696, INTERIM, eff
4-23-10, EXPIRES: 10-20-10; ss by #9776-A, eff 10-1-10, EXPIRED: 10-1-18
New. #12650, INTERIM, eff 10-24-18, EXPIRED
4-22-19
New.
#12775, eff 5-7-19; ss by #14255, eff 5-23-25, EXPIRES: 5-23-35
He-M 1001.20 Required Forms.
(a) Applicants or community residences
applying for an initial or renewal certification shall complete and submit the
form entitled “Request for Certification of Community Residence and/or
Community Participation Services Provider” (May 2025).
(b) Applicants applying for emergency
certification shall:
(1) Complete
and submit the form entitled “Emergency Certification for Community Residence-
3 or Fewer Beds” (May 2025) certifying the following:
“I Certify that:
A. (Individual’s
name), born on (date of birth) needed immediate placement on (date) to protect
his/her health and safety because ______________________________________.
B. There is no
condition within the above residence that would pose a health or safety threat
to the client.
C. This residence
is in full compliance with the statutes and regulations governing Community
Residences.”; and
(2) Include a signature from the executive
director of the responsible provider agency that verifies that the appropriate
staff determined that the home meets the requirements of He-M 503, He-M 522,
He-M 1001, He-M 1201, and He-M 507, as applicable.
(c) Forms completed in accordance with (a) or (b)
above shall be submitted to the department via:
(1) Email at communityresidences@dhhs.nh.gov;
(2) By fax to (603) 271-4968; or
(3) By mail to:
Department of
Health and Human Services
Office of Legal
and Regulatory Services
Health Facilities
Administration
129 Pleasant
Street
Concord NH 03301
(d) Applicants or community residences applying
for a waiver shall:
(1) Complete and submit the form entitled “NH
Bureau of Developmental Services Waiver Request” (October 2023); and
(2) Include a signature from the individual(s) or
legal guardian(s) indicating agreement with the request and the provider
agency’s executive director or designee recommending approval of the waiver,
when the waiver is requested by a provider agency, and be submitted to the
department via:
a. Email at bds@dhhs.nh.gov;
b. Fax to (603) 271-5166; or
c. By mail to:
The
Bureau of Developmental Services
Hugh
J. Gallen State Office Park
105
Pleasant Street, Main Building
Concord,
NH 03301
Source. #9776-B,
eff 10-1-10; ss by #12650, INTERIM, eff 10-24-19,
EXPIRED: 4-22-19
New.
#12775, eff 5-7-19; ss by #14255, eff 5-23-25, EXPIRES: 5-23-35
PART He-M 1002 CERTIFICATION STANDARDS FOR BEHAVIORAL HEALTH
COMMUNITY RESIDENCES
Statutory Authority:
New Hampshire RSA 126-A:19-20; 135-C:61, XII
He-M
1002.01 Purpose. The purpose of these rules is to:
(a) Define the standards and procedures for the
certification of community residences funded by the state of New Hampshire for
persons with a mental illness; and
(b) Establish minimum standards governing the
operation and continued certification of such residences.
Source. #1914, eff 2-1-82; ss by #3071, eff 7-25-85,
EXPIRED: 7-25-91
New.
#7762, eff 9-26-02; ss by #9795, INTERIM, eff 9-26-10, EXPIRES: 3-25-11;
ss by #9894-A, eff 3-25-11; ss by #12742, INTERIM, eff
3-20-19, EXPIRED: 9-16-19
New.
#12916, eff 11-16-19
He-M
1002.02 Definitions.
(a) “Agency residence” means a residence
providing services as outlined in He-M 1002.05 and operated by staff of a
community mental health program (CMHP).
(b) “Bureau” means the bureau of mental health
services.
(c) “Bureau administrator” means the director of
the bureau of mental health services.
(d) “Case manager” means a person employed by a
community mental health program, community mental health provider, or
transitional housing services program who provides services in accordance with
He-M 426.
(e) “Certificate holder” means the person or
agency in whose name a community residence’s certification is issued.
(f)
“Certification” means the written approval by the department for the operation
of a community residence in accordance with He-M 1002.
(g) “Commissioner” means the commissioner of the
department of health and human services or his or her designee.
(h) “Community mental health program (CMHP) means
a medicaid provider that has been approved by the
bureau administrator pursuant to He-M 403 and which plans, provides, contracts
for, and monitors mental health services to the residents of a designated
mental health service region.
(i) “Community mental
health provider” means a medicaid provider of
community mental health services that has been previously approved by the
commissioner to provide specific mental health services pursuant to He-M 426.
(j) “Community residence” means an agency
residence, a family residence, or a transitional housing services program,
exclusive of any independent living arrangement, that:
(1) Provides
residential services in accordance with He-M 426 for at least one individual
with a mental illness;
(2) Provides
services based on the needs identified in an individual’s individual service
plan (ISP);
(3) Serves
individuals whose services are funded by the department; and
(4) Is
certified pursuant to He-M 1002.
(k) “Denial of certification” means a refusal to
grant an initial certification or refusal to grant a renewal certification.
(l) “Department” means the New Hampshire
department of health and human services.
(m) “Emergency” means an unexpected occurrence or
set of circumstances in an individual's life which consists of, culminates in,
or has resulted from serious physical or psychological injury or both and
requires immediate remedial attention.
(n) “Family residence” means a community
residence operated:
(1) By a person
or family residing therein; and
(2) Under
contract with a CMHP or provider agency.
(o) “Independent living arrangement” means a
situation where an individual does not receive supervision 24 hours a day, 7
days a week but receives services in his or her home, as needed, to maintain or
develop skills to live independently and prevent circumstances that could
necessitate more intrusive and costly intervention.
(p) “Individual” means any person eligible
pursuant to RSA 135-C:13 and He-M 401 to receive state-funded services in the
state mental health services system and whose place of residence is a community
residence under these rules.
(q) “Individual service plan” (ISP) means a
written document prepared pursuant to He-M 401.12 and He-M 408.08.
(r) “License” means the written approval from the
department issued in accordance with either RSA 151 or RSA 170-E.
(s) “Licensed practitioner” means a medical
doctor, physician’s assistant, advanced practice registered nurse, doctor of
osteopathy, or doctor of naturopathic medicine.
(t) “Mental illness” means a condition of an
individual who is determined severely mentally disabled in accordance with He-M
401.05 through He-M 401.07, and who has at least one of the following
psychiatric disorders classified in the Diagnostic and Statistical Manual of
Mental Disorders, Fifth edition (DMS-5), available as noted in Appendix A:
(1)
Schizophrenia spectrum and other psychotic disorders except for the
following:
a. Schizotypal
personality disorder;
b. Substance or
medication induced psychotic disorder; and
c. Psychotic
disorder due to another medical condition;
(2) Bipolar and
related disorders except for the following:
a. Substance or
medication induced bipolar and related disorder; and
b. Bipolar
disorder and related disorder due to another medical condition;
(3) Depressive
disorders except for the following:
a. Disruptive
mood dysregulation disorder;
b. Premenstrual
dysphoric disorder;
c. Substance or
medication induced depressive disorder; and
d. Depressive
disorder due to another medical condition;
(4) Borderline
personality disorder;
(5) Panic
disorder;
(6) Obsessive
compulsive disorder;
(7) Post
traumatic stress disorder;
(8) Bulimia
nervosa;
(9) Anorexia
nervosa;
(10) Other specific feeding or eating disorders;
(11)
Unspecified feeding or eating disorders; and
(12) Major neurocognitive disorders where psychiatric
symptom clusters cause significant functional impairment and one or more of the
following symptom categories are the focus of psychiatric treatment:
a. Anxiety;
b. Depression;
c. Delusions;
d.
Hallucinations; or
e. Paranoia.
(u)
“Nurse-trainer” means a registered nurse who has been designated as a
trainer.
(v) “Plan of correction” means a written
representation of a revised policy or practice that reflects how a community
residence will come into compliance with a violation of He-M 1002 as found by
the department.
(w) “Provider” means a person who volunteers or
is employed by, has a contract with, or receives any form of remuneration from
a CMHP, provider agency, the department, or individual to deliver residential
services to an individual.
(x) “Provider agency” means a CMHP or an entity
under contract with a CMHP or the department that is responsible for the
operation or supervision of a community residence.
(y) “Region” means a geographic area defined and
designated in He-M 425 by the bureau administrator for the purpose of assigning
primary responsibility for providing mental health services to the residents of
certain communities.
(z) “Residence administrator” means a person
designated by a provider agency who has the authority to oversee the operation
of a community residence.
(aa) “Residential service plan” means the document
that describes the residential goals and objectives identified in an
individual’s ISP and specifies ways in which the community residence will
implement those goals and objectives pursuant to He-M 408.08e.
(ab) “Staff” means an employee of a community
residence who provides direct services to an individual.
(ac) “Supervision” means that a provider, or his
or her designee approved in writing by the case manager and guardian, if
applicable, is physically present and able to assist an individual in achieving
the goals identified in his or her ISP.
(ad) “Team” means a case manager, individual,
guardian if applicable, and others invited by the individual to participate in
the service planning and review meetings.
(ae) “Transitional housing services program
(THSP)” means a residential program that has been approved by the bureau
administrator and is intended to provide supportive housing for individuals
with severe mental illness or severe and persistent mental illness until the
individual is ready to move into an independent living situation.
Source. #1914, eff 2-1-82; ss by #3071, eff 7-25-85,
EXPIRED: 7-25-91
New.
#7762, eff 9-26-02; amd by #8210, eff 11-23-04; amd by #9795, INTERIM,
eff 9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; amd by #9960, eff
7-26-11; ss by #12742, INTERIM, eff 3-20-19, EXPIRED: 9-16-19
New.
#12916, eff 11-16-19
He-M
1002.03 Administrative Requirements.
(a) A community residence shall be located in areas where other family housing is located.
(b) A community residence shall not erect any
sign that labels the individuals or functions of the residence.
(c) A community residence shall have providers on
site whenever there are individuals present in the residence.
(d) A community residence shall have no more than
8 persons receiving paid services in the residence.
(e) Any community residence serving 4 or more
individuals shall be licensed in accordance with RSA 151 and He-P 800.
(f) A community residence intending to provide or
providing services to 2 or more persons not receiving
services through a CMHP shall be licensed in accordance with RSA 151 and He-P
814, as applicable.
(g) A community residence shall serve persons who are 18 years of age or older.
(h) Prior to hiring or contracting with a person
to work in a community residence, the provider agency shall, after obtaining
signed and notarized authorization from the person or persons
for whom information is being sought:
(1) Obtain at
least 2 references for the person;
(2) Submit the
person’s name for review against the registry of founded abuse, neglect, and
exploitation to ensure that the person is not on the registry pursuant to RSA
169-C:35 or RSA 161-F:49;
(3) Complete a
criminal records check, no more than 30 days prior to the
home opening, to ensure that the person and all adult household members
who reside in the residence, 17 years of age or older, excluding individuals,
have no history of fraud, felony or misdemeanor conviction;
(4) If the
person’s primary residence is out of state, complete a criminal record check
for the person’s other state of residence;
(5) If the
person has resided in New Hampshire for less than one year, complete a criminal
records check for the previous state of residence; and
(6) Complete a motor vehicles record check to ensure that the potential
provider has a valid driver’s license, if such provider will be transporting
individuals.
(i) A provider agency
may hire a person with a criminal record listed in (h) above for a single
offense that occurred 10 or more years ago in accordance (j) and (k) below;
(j) Employment of a person pursuant to (i) above shall only occur if such employment:
(1) Is approved
in writing by all the individuals residing in the community residence at the
time the person becomes employed, the individuals’ guardians, if applicable,
and the provider agency;
(2) Does not
negatively impact the health or safety of any individual; and
(3) Does not
affect the quality of services to individuals.
(k) Upon hiring a
person pursuant to (i) above, the provider agency
shall document and retain the following information in the individual’s record:
(1) The date(s)
of the approvals in (l) above;
(2) The name of the individual or individuals for
whom the person will provide services;
(3) The name of
the person hired;
(4) Description
of the person’s criminal offense;
(5) The type of
service the person is hired to provide;
(6) The
provider agency’s name and address;
(7) The
certification number and expiration date of the certified program, if
applicable; and
(8) A full
explanation of why the provider agency is hiring the person despite the
person’s criminal record.
(l) Unless a waiver is granted pursuant to (m)
below, a provider agency shall not hire a person with a criminal record, other
than as specified in (i) above.
(m)
The department shall grant a waiver of (l) above if, after reviewing the
underlying circumstances, it determines that the person does not pose a threat
to the health, safety, or well-being of individuals.
(n) All personnel shall sign a statement
annually, which shall be maintained in the personnel file, stating that since the time of hire they:
(1) Have not
committed fraud or been convicted of a felony or misdemeanor in this or any
other state; and
(2) Have not
had a finding by the department or any administrative agency in this or any
other state for assault, fraud, abuse, neglect, or exploitation of any person.
(o) The provider agency shall obtain the same
approval as required in (j) and the same documentation are required in (k)
above each time the hired person begins providing services in a new location or
to a new individual.
(p) A family residence shall have a written
agreement with the provider agency that requires, at a minimum, that a list of
the names of all persons living in the residence be
disclosed to the provider agency.
(q) A family residence shall notify the provider
agency of any change(s) in the list required in (p) within 30 days.
(r) If a provider is not selected by the
individual to participate in the service-planning meeting, the case manager
shall contact the provider prior to the meeting so that his or her input can be
considered.
(s) The provider shall ensure implementation of
the provisions of the residential service plan and the individual service
agreement as written.
(t) No provider or
other person living or working in a community residence shall serve as the
legal guardian of an individual living in that community residence.
(u) Community
residences shall have personal injury liability insurance for the residence and
for vehicles used to transport individuals.
(v) Community residences shall maintain
certificates of insurance obtained pursuant to (p) above, on file at the
premises.
(w) A community residence shall be constructed
and maintained in accordance with local health and building codes.
(x) Living space shall be arranged and maintained
as to provide for the health and safety of all household members, as follows:
(1) Each
community residence shall be maintained in good repair and free of hazard to
household members;
(2) Each
community residence shall be free from environmental nuisances, including loud
noise and foul odors;
(3) All smoke
alarm batteries shall be replaced twice per year;
(4) All doors,
hallways, and stairs must be unobstructed and uncluttered;
(5) All
flammable or combustible materials must be stored at least 3 feet from electric
heaters, wood, coal, pellet, or kerosene stoves, furnaces, boilers, or water
heaters;
(6) All
flammable liquids must be stored away from ignition sources;
(7) Oil
furnaces must be serviced annually; and all other furnaces must be serviced
annually or as required or recommended by the service provider or the
manufacturer; and
(8) If oxygen
is used in the residence, all doors entering the home shall be labeled
accordingly, and any oxygen in the home shall be firmly secured to the wall or
secured in a stand or rack.
(y) A community residence shall provide the
following:
(1) A specific
sleeping area designated for each individual;
(2) A separate
bed for each individual with each bedroom containing
no more than 2 beds; and
(3) Storage
space for each individual’s clothing and other
personal possessions.
(z) A community residence shall protect an
individual’s right to privacy to the maximum extent possible while continuing
to monitor the health and safety of each individual.
(aa) Each bedroom
shall be situated such that:
(1) No person
resides in a bedroom that is the access way to another’s bedroom or to a common
area of the house; and
(2) Common
areas shall not be used as bedrooms by any person living in the home.
(ab) The community residence shall have:
(1) At least
one indoor bathroom which includes a sink, toilet, and a bathtub or shower for
every 6 persons in the household;
(2) At least
one telephone for incoming and outgoing calls;
(3) A
functioning septic or other sewage disposal system;
(4) An
integrated, hard-wired fire alarm system with a detector in each bedroom and on
each level of the home including the basement and attic, if the attic is used
as living or storage space, provided that all detectors shall be replaced at
least once every 10 years; and
(5) A source of
portable water for drinking and food preparation, as follows:
a. If drinking
water is supplied by a non-public water system, the water shall be tested and
found to be in accordance with Env-Dw 702.02 for bacteria and Env-Dw
704.02 for nitrates. The water supply
shall be tested every 3 years for bacteria and nitrates, and determined to be
at acceptable levels; and
b. If the water
is not approved for drinking, an alternative method for providing safe drinking
water shall be implemented.
Source. #1914, eff 2-1-82; ss by #3071, eff 7-25-85,
EXPIRED: 7-25-91
New.
#7762, eff 9-26-02; amd by #8210, eff 11-23-04; amd by #9795, INTERIM,
eff 9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; ss by #12742,
INTERIM, eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M 1002.04 Qualifications
for Service Provision.
(a) All providers shall be at least 18 years of
age.
(b) Prior to providing services to an individual,
a prospective provider shall have evidence of a negative mantoux
tuberculin test, or, if positive, evidence of follow-up conducted in accordance
with the Centers for Disease and Prevention “Guidelines for Preventing the
Transmission of M. tuberculosis in
Health-Care Settings” (2005 edition), available as noted in Appendix A. . Such
test shall have been completed within the previous 6 months.
(c) All providers of residential services shall:
(1) Receive
training in individual rights, as defined in He-M 309 and individual rights
procedures as defined in He-M 204;
(2) Meet the
requirements for individualized resiliency and recovery
oriented services (IROS) contained in He-M 426.12; and
(3) Be able to
implement the community residence’s evacuation procedures.
Source. #1914, eff 2-1-82 ss by #3071, eff 7-25-85,
EXPIRED: 7-25-91
New.
#7762, eff 9-26-02; ss by #9795, INTERIM, eff 9-26-10, EXPIRES: 3-25-11;
ss by #9894-A, eff 3-25-11; ss by #12742, INTERIM, eff 3-20-19, EXPIRED:
9-16-19
New. #12916, eff 11-16-19
He-M
1002.05 Person-Centered Services.
(a) A community residence shall provide services
to meet the residential objectives of the individual’s ISP as outlined in the
residential service plan.
(b) A community residence shall offer services
that include assistance and instruction to improve and maintain an individual’s
skills in basic daily living, personal development, and community activities
such as, but not limited to:
(1) Personal
decision-making;
(2) Personal
care, household management, budgeting, shopping, and other functional skills;
(3) Household
chores and responsibilities;
(4) Having
relationships with persons both with and without
disabilities;
(5) Accessing a
wide range of integrated community activities including recreational, cultural,
and other opportunities;
(6)
Participating in religious services and practices of the individual’s
choosing; and
(7) Choosing
and wearing clothing that is neat, clean, in good repair, and appropriate to
the season and activity.
(c) A community residence shall request residents
to sign out when leaving the residence for a period expected to be longer than
one hour.
(d) The number of providers working in a
community residence shall be sufficient to:
(1) Meet the
needs of the individuals living therein, as identified in each
individual’s ISP; and
(2) Provide the
services required in this section.
Source. #1914, eff 2-1-82; ss by #3071, eff 7-25-85,
EXPIRED: 7-25-91
New.
#7762, eff 9-26-02, amd by #8210, eff 11-23-04; amd by #9795, INTERIM,
eff 9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; ss by #12742, INTERIM,
eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M
1002.06 Health and Safety.
(a) Each individual shall have an annual health
assessment by a physician or other licensed practitioner for the purpose of
evaluating health status and making recommendations regarding strategies for
promoting and maintaining optimal health.
(b) A community residence shall adopt protocols
that:
(1) Explain to
residential staff how medical situations are expected to be handled; and
(2) Assist
residential staff in the identification of unusual medical situations.
(c) A community residence shall orient all staff
to procedures identified in (b) above upon hiring and annually thereafter.
(d) The residence administrator shall, in
conjunction with the case manager, have arrangements to access
medical services at all times, including emergency services.
(e) The community residence shall have a written
policy that specifies the procedures to be followed in the event of medical or
psychiatric emergencies.
(f) In the event of an emergency concerning an
individual including hospitalization, serious illness, serious bodily harm or
injury, or imminent death or death, the residence administrator or case manager shall, within 24 hours, notify:
(1) The
individual’s guardian, if applicable;
(2) The
individual’s next of kin; and
(3) Any other
person the individual previously indicated should be notified.
(g) A residence administrator shall annually
review and update, as necessary, the names, addresses, and phone numbers of the
people notified pursuant to (f) above.
(h) With regard to religious matters, the wishes
of the individual or guardian, if applicable, shall be respected and followed
in the event of an emergency as identified in (f) above.
(i) In the event of
the death of an individual, the provider agency shall immediately notify the
CMHP and the department.
(j) Providers having personal knowledge of an
emergency shall verify that an individual’s case manager and next of kin,
guardian, or any other such person as previously indicated by the individual
have been notified within 24 hours.
(k) The provider agency shall document the
information in (f) above, and retain a copy with the
case manager at the CMHP and at the community residence.
(l) In any case of known or suspected neglect,
abuse or exploitation, the provider aware of the situation shall follow
procedures as outlined in He-M 309, rights of persons
receiving mental health services in the community, and any other applicable
rules relative to client rights protection procedures.
(m) In addition to the requirements of (l) above,
the provider shall report the situation to the division of children, youth and
families in accordance with RSA 169-C:29 or the bureau of elderly and adult
services as required by RSA 161-F:42-57, as applicable.
(n) Medication administration for individuals
shall be conducted in accordance with He-M 1202.
(o) A provider shall have the following
responsibilities with respect to an individual’s food and fluids:
(1) The
individual’s preferences and requirements shall be taken into
account when preparing meals;
(2) Varied and
nutritionally balanced meals, including adequate fluids, shall be provided in
the morning, at midday, and in the evening, unless other arrangements for meals
have been made;
(3) Access to
food shall not be restricted unless a licensed practitioner deems it necessary
for the health of the individual and the legal guardian consents to the
restriction;
(4) Special
diets, dietary supplements, and dietary modifications shall be according to a
licensed practitioner’s orders and the consumer’s religious practices;
(5) If a
consumer requires specific methods or techniques for maintaining adequate
nutrition and or hydration, as determined by a
licensed practitioner, such methods or techniques shall be implemented and
documented in the consumer’s clinical record; and
(6) No attempt
to feed or hydrate a consumer against his or her will shall be made unless
medically prescribed by a licensed practitioner and approved by the legal
guardian.
(p) Providers shall label toxic substances as to
contents and antidote and safely store such substances away from food
preparation and food storage areas.
(q) Prior to providing services, a community
residence shall develop an emergency evacuation plan that indicates the
location of all evacuation routes and exits and provides for the safe
evacuation of all persons within 3 minutes.
(r) The
provider shall orient each individual newly admitted
to a community residence to the evacuation procedures.
(s) Within 5 business days of an
individual’s moving into a community residence or a change in residential
provider, a case manager and licensed nurse shall visit the individual in the
home to determine if the transition has resulted in adverse changes in the health
or behavioral status of the individual.
(t)
A case manager shall document the visit described in (s) above in the
individual’s record.
(u) If negative changes are noted at the
visit described in (s) above, a case manager shall
develop a remediation plan for the provider agency to carry out and include it
within the individual’s record.
(v) Within 5 days of an individual moving into a
community residence, the provider shall:
(1) Conduct a
fire evacuation drill to assess the individual’s ability to evacuate the
residence in less than 3 minutes; and
(2) Based on the drill, complete and document a fire
safety assessment that includes the following individual risk factors:
a. Response to
alarm;
b. Response to
instruction;
c. Vision and
hearing difficulties;
d. Impaired
judgement;
e. Mobility
problems; and
f. Resistance
to evacuation.
(w) The fire safety assessment shall indicate:
(1) The staff
or provider to individual ratio during both sleep and non-sleep hours;
(2) The name
and phone number of agency back-up in the event of an emergency; and
(3) The date
completed and signature of the person documenting the individual’s risk
factors.
(x) For each individual unable to evacuate his or
her residence within 3 minutes, a fire safety plan shall be developed and
approved by the individual or guardian, provider, and residential administrator
that identifies:
(1) The
cause(s) for such inability;
(2) The
specific assistance needed by the individual to be furnished by the provider;
and
(3) A training
approach to reduce the evacuation time to 3 minutes or less.
(y) Evacuation drills shall:
(1) Be held at
varied times of the day;
(2) Involve all
persons in the home at the time of the drill;
(3) For
community residences of 4 or more individuals, comply with He-P 814.23; and
(4) For
community residences of 3 or fewer individuals, include transmission of the
alarm signal unless doing so would register as a false alarm to the fire
department or alarm company.
(z) A written record of each evacuation drill
shall:
(1) Be kept on
file at each community residence; and
(2) Indicate:
a. The names of
all individuals and other persons involved;
b. The date of
the drill;
c. The time of
day;
d. The time
taken to evacuate; and
e. The exits
utilized.
(aa) If a community residence for 3 or fewer
individuals has been evacuated in 3 minutes or less during each of 6
consecutive monthly drills, one of which has been a sleep-time
drill, the residence shall thereafter conduct a drill at least once quarterly,
with one drill per year to be during sleep hours.
(ab) If a community
residence serves 4 or more individuals, the residence shall conduct monthly
drills, with at least 3 drills per year to be held during sleep hours.
(ac) A community residence that has a complete
sprinkler system and fire alarm system that immediately notifies the local fire
department shall be exempt from the requirement to complete a fire drill in
less than 3 minutes if documentation is provided that such systems are in compliance with local fire codes. A fire safety plan shall be developed and
maintained in accordance with He-M 1002.06(x) above for each individual
that demonstrates the approach to be taken to reduce the evacuation time.
(ad) If a new
individual moves into a community residence for 3 or fewer individuals, the
community residence shall:
(1) Conduct
monthly drills until all individuals have evacuated the residence in 3 minutes
or less for 4 consecutive monthly drills; and
(2) Thereafter
conduct a drill at least once quarterly, with one drill per year to be during
sleep hours.
(ae) For any individual living in a community
residence receiving less than 24-hour supervision, a personal safety assessment
pursuant to (af) below shall be completed.
(af) The personal
safety assessment shall identify an individual’s knowledge of and ability to
perform each of the following safety skills:
(1) Responding
to a fire, including exiting safely and seeking assistance;
(2) Caring for
personal health, including understanding health issues, taking medications,
seeking assistance for health needs and applying first aid;
(3) Seeking
safety if victimized or sexually exploited;
(4) Negotiating
one’s community, including finding one’s way, riding in vehicles safely, and
interacting with strangers appropriately;
(5) Responding
appropriately in severe weather and other natural disasters, including storms
and extreme hot or cold temperature; and
(6) Maintaining
a safe home, including:
a. Operating
heating, cooking, and other appliances; and
b. Responding
to common household problems such as a clogged toilet, a power failure, or gas
odors.
(ag) The personal safety assessment required in
(ae) above shall include approval of the individual or legal guardian, and the
residence administrator.
(ah) The personal safety assessment required in
(ae) above shall be reviewed annually, and whenever there is a change in the
individual’s residence or his or her ability to respond to the contingencies
listed in the assessment.
(ai) If the personal safety assessment determines
that the individual needs assistance to respond appropriately to situations
outlined in (ah) above:
(1) A personal safety plan shall be developed by the
individual and other members of the individual’s team; and
(2) The individual shall receive 24-hour supervision
until the personal safety plan is implemented.
(aj) A personal
safety plan shall:
(1) Identify
the supports necessary for an individual to respond to
each of the contingencies listed in (ad) above;
(2) Indicate
who will provide the needed supports;
(3) Describe
how the supports will be activated in an emergency;
(4) Indicate
written approval of the individual or legal guardian, provider, residential
coordinator, and case manager;
(5) Be reviewed
by the provider at the time of the individual’s ISP; and
(6) Be revised
whenever there is a change in the individual’s residence or ability to respond
to the contingencies listed in the plan.
(ak) The community
residence shall obtain the written approval in (ai)(4) above prior to the
implementation of the personal safety plan and the individual receiving
unsupervised time.
Source. #3071, eff 7-25-85, EXPIRED: 7-25-91
New.
#7762, eff 9-26-02; amd by #8210, eff 11-23-04; amd by #9795, INTERIM,
eff 9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; ss by #12742,
INTERIM, eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M 1002.07 Individual
Residential Records.
(a) Separate records for each
individual shall be maintained by the residence administrator at the
residence.
(b) Each individual's residential record shall
include:
(1) The names,
addresses, and telephone numbers of persons to be
notified in an emergency;
(2) The
individual’s current ISP;
(3) The
individual’s fire safety assessment and, if applicable, fire safety plan;
(4) The
individual’s personal safety assessment and, if applicable, personal safety
plan; and
(5) Medical
information including:
a. The names,
addresses, and telephone numbers of the individual’s physician, dentist,
therapist(s), and any other licensed practitioner(s);
b. Medical
orders;
c. Medical
history;
d. A copy of
the nurse-trainer assessment and approval for medication self-administration
required by He-M 1202.05, if applicable;
e. A copy of
the annual health assessment of the individual pursuant
to He-M 1002.06(a);
f. Known
allergies, if any;
g. Other
pertinent medical information;
h. A medication
log completed at the residence pursuant to He-M 1202.06 for all current
medications; and
i. A copy of the
individual’s “Do Not Resuscitate” order, if applicable.
(c) The residence administrator or other
providers shall complete attendance records and keep them on file at the
community residence.
(d) Outdated information may be removed from the
community residence record but shall be maintained in the individual's
residential record and accessible by the CMHP for 7 years.
Source. #7762, eff 9-26-02; amd by #8210, eff
11-23-04; amd by #9795, INTERIM, eff 9-26-10, EXPIRES: 3-25-11; ss by #9894-A,
eff 3-25-11; ss by #12742, INTERIM, eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M 1002.08 Quality
Assurance.
(a) A CMHP shall monitor
its community residences and conduct periodic quality assurance visits to each
community residence to ensure that services are provided pursuant to He-M 1002.
(b) CMHPs shall conduct announced or unannounced
quality assurance visits at least annually, but may be
at a greater frequency as determined by the CMHP.
(c) The department shall conduct announced or
unannounced quality assurance visits to community residences.
(d) Each CMHP shall review certification
deficiencies pursuant to He-M 1002.13 to identify necessary corrective action
and maintain compliance.
(e)
Each CMHP shall comply with the department’s quality assurance
procedures in accordance with RSA 126-A:4, IV and these rules.
Source. #7762, eff 9-26-02; ss by #9795, INTERIM, eff
9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; ss by #12742, INTERIM,
eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M 1002.09 Initial
Certification Process.
(a)
An applicant for initial certification as a community residence shall
apply by completing and submitting an application form
obtained from the Health Facilities Administration (HFA) entitled "Request
for Certification of Community Residence and/or Individual Day Provider"
incorporated by reference in He-M 1002.19.
(b)
All information entered on the form described in (a) above shall be
typewritten or otherwise legibly written.
(c)
An applicant shall request initial certification for any of the
following reasons:
(1)
Certification of a new community residence; or
(2) For an
existing community residence:
a. A change in
the provider agency;
b. A change in
individuals living in the home;
c. A change in
physical location; or
d. An increase
in the number of certified beds.
(d)
If the signer of the application knew or should have known that the
community residence was not in compliance with applicable statutes and rules at
the time of signing, the department shall deny or revoke certification pursuant
to He-M 1002.14(a)(5) or He-M 1002.15(a)(5).
(e)
The signed and dated approval from the local fire official shall:
(1) Be obtained
no more that 90 days prior
to the submission of the application for certification;
(2) Verify the
street address of the proposed or existing community residence;
(3) Verify that
the home complies with all state and local fire codes;
(4) Include the
date of the life safety inspection; and
(5) Specify the
maximum number of beds that can safely be occupied by individuals living in the
proposed or existing community residence.
(f)
A temporary certification shall be granted for 90 days from the date
that the department’s office of legal and regulatory services receives all
information required by (a) above.
(g)
A certification review shall be conducted by the office of legal and
regulatory services within 90 days of the date of receipt of all information
required in (a) above for the purposes of determining whether
or not the community residence is in compliance with
He-M 1002.
(h) If the community residence is not in
compliance with He-M 1002 at the certification review required by (g) above,
the community residence shall submit a plan of correction in accordance with
applicable sections of He-M 1002.13 within 21 days of receiving the deficiency
report.
(i) If, as a result of a
certification review, the community residence is found to be
in compliance with He-M 1002, certification shall be granted beyond the
initial 90-day period as specified in He-M 1002.12(e)(3)a.
(j)
An application for certification shall be denied based upon criteria
listed in He-M 1002.14.
Source. #7762, eff 9-26-02; ss by #9795, INTERIM, eff
9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11 (from He-M 1002.10); ss
by #12742, INTERIM, eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M
1002.10 Renewal Certification Process.
(a)
A community residence seeking to renew certification shall apply via an
application form obtained from the HFA entitled “Request for Certification of
Community Residence and/or Individual Day Provider” incorporated by reference
in He-M 1002.19.
(b)
Community residences applying for renewal certification shall submit the
completed application in (a) above 60 days prior to the expiration of the
certificate.
(c)
All information entered on the forms described in (a) shall be
typewritten or otherwise legibly written.
(d)
The community residence shall submit with the following:
(1) A copy of
any request for renewal of an existing waiver previously granted by the
department, in accordance with He-M 1002.18, if applicable;
(2) A statement
identifying any exception or variance applied for or granted by the state fire
marshal in accordance with the state fire code, Saf-C 6000, including the
National Fire Protection Association (NFPA) 101 as adopted by the commissioner
of the department of safety; and
(3) A new, signed approval from the local fire official if
renovations were completed since the last submission of a life safety code inspection
that:
a. Required a
building permit pursuant to local building codes; or
b. Have altered
any means of egress.
(e)
A community residence’s request for certification renewal shall be
approved if:
(1) The
information required by (a) above is received by the department prior to the
expiration of the current certificate; and
(2) The
community residence is found to be in compliance with
He-M 1002 as a result of an inspection performed
pursuant to He-M 1002.13(a).
(f)
An inspection shall not be conducted if a community residence with fewer
than 4 beds:
(1) Has no
deficiencies cited, at its previous annual inspection; and
(2) The
provider agency has submitted, 60 days prior to the expiration of the current
certificate, the following:
a. A completed
and signed application for certification;
b. Written
indication, signed by the provider agency’s executive director, that the
provider agency has monitored and will continue to monitor the residence and
that the residence remains in full compliance with all applicable rules; and
c. A
verification that those administering medications in the residence are
currently authorized by the agency nurse-trainer.
(g)
A community residence that submits all of the
required information pursuant to (f) above shall be recertified for a period of
one year from the expiration of its current certification.
(h) A certification issued pursuant to (f) above
shall only be granted once in any 2-year period.
(i) If a community residence has been approved in
accordance with (f) above, the certificate shall indicate: "renewed
without inspection."
(j)
The office of legal and regulatory services shall conduct an inspection
in accordance with He-M 1002.09(g) prior to recertification of:
(1) A community
residence that holds a license pursuant to RSA 151;
(2) A community
residence that has increased the number of people receiving residential
services since its last inspection; and
(3) A community
residence that does not have an annual certificate.
(k) If, at the time the annual inspection
is due, a community residence does not have any individuals living in the
residence, it may:
(1) Submit a
letter notifying the office of legal and regulatory services of its intent to
close; or
(2) Submit a
written request to the office of legal and regulatory services for
certification renewal without an annual inspection.
(l)
The written request shall contain the following:
(1) The name of
the residence;
(2) The
certificate number;
(3) The location
of the residence; and
(4) The
expiration date of the certificate.
(m)
The department shall approve a community residence that meets the
requirements in (k) and (l) above, and issues a
certificate that states: “renewed without individuals.”
(n)
If a community residence has been certified as “renewed without
individuals,” the provider agency shall notify the office of legal and
regulatory services in writing, within 7 days of an individual moving into the
residence.
(o)
An on-site inspection shall be conducted within 90 days of receipt of
any notification in (n) above.
Source. #7762, eff 9-26-02; amd by #8210, eff
11-23-04; amd by #9795, INTERIM, eff 9-26-10, EXPIRES: 3-25-11; ss by #9894-A,
eff 3-25-11 (from He-M 1002.11); ss by #12742, INTERIM, eff 3-20-19, EXPIRED:
9-16-19
New. #12916, eff 11-16-19
He-M 1002.11 Emergency Certification Process.
(a) A proposed or existing community residence
may request an emergency certificate from the department if the following
applies:
(1) The community residence accepts a new
individual on an emergency basis, and the resulting number of individuals
living in the community residence exceeds the number of certified beds allowed
pursuant to He-M 1002; or
(2) The residence does not hold a currently valid
certificate.
(b) A proposed or existing community residence
shall apply by completing and submitting the application form entitled
“Emergency Certification for Community Residence - 3 or Fewer Beds,”
incorporated by reference in He-M 1002.19(b)1, within 7 days of the individual
moving into the residence, and shall submit with the form a current floor plan
of the community residence.
(c) If applicable, the executive director of the
responsible CMHP shall provide a statement signed and dated that verifies that
appropriate staff have determined that the home meets the requirements of He-M
1002 and He-M 1202.
(d) The department shall deny a request for
emergency certification if the provider agency does not meet the requirements
in (a) through (c) above.
(e) The start date of the emergency certification
shall not be more than 7 days from the receipt of the emergency application by
the department.
(f) Emergency certification shall be issued for
45 days from the start date upon receipt by the office of legal and regulatory
services of a completed and signed application pursuant to (b) and (c) above.
(g) An emergency certification issued pursuant to
(f) above shall be extended for an additional 45 days for a community residence
that:
(1) Submits to the office of legal and regulatory
services evidence that, within 14 days of emergency certification, the provider
agency has made written request to the local fire inspector for a life safety
inspection and report; and
(2) Files a written request for the extension
with the office of legal and regulatory services prior to the expiration of the
emergency certificate.
(h) Only one request for an extension to an
emergency certificate shall be granted.
(i) A community
residence operating under an emergency certification that seeks to continue
operation shall apply for certification in accordance with He-M 1002.09.
Source. #7762, eff 9-26-02; ss by #9795, INTERIM, eff
9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11 (from He-M 1002.12); ss
by #12742, INTERIM, eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M 1002.12 Certification.
(a)
To be eligible for reimbursement by the department, a community
residence shall be certified in accordance with He-M 1002.
(b)
All certificates shall be non-transferable from one provider agency to
another or from one physical location to another.
(c)
A certificate issued to an applicant shall indicate:
(1) The
effective date of the certificate;
(2) The
expiration date of the certificate;
(3) The
certificate number;
(4) The type of
certificate, which shall be listed as:
a. Emergency;
b. Temporary;
or
c. Annual,
which shall encompass both initial and renewal certifications;
(5) The maximum
number of certified beds allowed, including respite beds, as determined by:
a. Local fire
approval, as required by He-M 1002.09(e); and
b. The
applicable provisions of He-M 1002.03(d), (e), (y), and (aa);
(6) The name of
the provider agency;
(7) The name of
the CMHP or THSP; and
(8) Information
regarding any waivers issued in accordance with He-M 1002.18.
(d)
If a certified community residence wishes to provide services to
individuals served by a provider agency that is not the provider agency
identified on the certificate, the community residence shall obtain written
approval from the provider agency identified on the certificate.
(e)
Certifications shall be valid as indicated by the type:
(1) Emergency
certificates shall be valid for 45 days;
(2) Temporary
certificates shall be valid for 90 days; and
(3) Annual
certificates, including the following:
a. Certificates
shall be valid from the effective date of the temporary certificate until the
last day of the twelfth month following temporary certification; and
b. Renewal
certificates shall be issued for one year from the expiration date of the
previous certificate.
(f)
Upon written request, the department shall issue a revised certificate
when the local, state, or federal government modifies the street address of a
community residence without any change in the physical location of the
community residence operations.
(g)
The request submitted in accordance with (f) above shall contain the
following:
(1) The name
and address of the community residence as it appears on the current
certificate;
(2) The name
and address of the community residence as it will appear on the new
certificate; and
(3) A copy of
the notification of the required change in street address.
(h)
When a certificate is revised in accordance with (f) above, the
certificate number and expiration date shall not change.
(i) Any community residence that no longer
intends to provide services to individuals shall notify the department in
writing of the following information:
(1) The name of
the community residence;
(2) The
certificate number of the community residence;
(3) The address
of the community residence;
(4) The date
the community residence closed or will close; and
(5) The
location that the individual(s) has moved to, including the name of the home(s)
and certificate number of the home(s), if available.
Source. #7762, eff 9-26-02; amd by #8210, eff
11-23-04; amd by #9795, INTERIM, eff 9-26-10, EXPIRES: 3-25-11; ss by #9894-A,
eff 3-25-11 (from He-M 1002.09); ss by #12742, INTERIM, eff 3-20-19, EXPIRED:
9-16-19
New. #12916, eff 11-16-19
He-M 1002.13 Inspections
and Plans of Correction.
(a)
The department shall conduct inspections to determine compliance with
all applicable rules prior to:
(1) Issuing an
initial certification; and
(2) Renewal of
a certificate except as allowed by He-M 1002.10 (f) or (k).
(b)
Following an inspection and determination pursuant to (a) above, the
department shall issue a written inspection report that includes:
(1) The name
and address of the physical location of the community residence;
(2) The name of
the responsible CMHP or THSP;
(3) The date of
the inspection;
(4) A listing
of all rules with which the community residence failed to comply;
(5) Evidence
supporting the finding of non-compliance with each identified rule; and
(6) The name of
the person(s) conducting the inspection.
(c)
For each deficiency cited in the inspection report, within 21 days of
the date of issuance of the report, the community residence shall submit a
written plan of correction or submit information as to why the deficiency did
not exist.
(d)
The department shall evaluate any submitted information on its merits
and render a written decision on whether a written
plan of correction is necessary.
(e)
The plan of correction submitted in accordance with (c) above shall
describe:
(1) How the
community residence corrected or intends to correct and prevent occurrence of
each deficiency; and
(2) The date by
which each deficiency will be corrected.
(f)
The department shall issue a certificate if it determines that the plan
of correction:
(1) Addresses
each deficiency in a manner which achieves full compliance with rules cited in
the inspection report;
(2) Addresses
all deficiencies cited in the inspection report;
(3) Does not
create a new violation of statute or rule as a result of
its implementation; and
(4) States a
completion date.
(g)
The department shall reject a plan of correction that fails to comply
with (f) above.
(h)
If the proposed plan of correction is rejected, the department shall
notify the community residence in writing of the reason(s) for rejection.
(i) Within 21 days of the date of the written
notice under (h) above, the community residence shall submit a revised plan of
correction that:
(1) Includes
proposed alternatives that address the reason(s) for rejection; and
(2) Is reviewed
in accordance with (f) and (g) above.
(j)
If the revised plan of correction is rejected, the department shall deny
the certification request.
(k)
The department shall verify that a plan of correction, as submitted and
accepted, has been implemented by:
(1) Reviewing
materials submitted by the community residence;
(2) Conducting
a follow-up inspection; or
(3) Reviewing
compliance during the next certification inspection required by (a) above.
Source. #7762, eff 9-26-02; ss by #9795, INTERIM, eff
9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; ss by #12742, INTERIM,
eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M 1002.14 Denial
of Certification.
(a)
The department shall deny an application for certification following
written notice and opportunity for a hearing pursuant to He-C 200, due to any
of the following:
(1) Any
reported abuse, neglect, or exploitation of an individual by an applicant,
residence administrator, provider, staff member, or person living in a
community residence, if:
a. Such abuse,
neglect, or exploitation is reported on the state registry of abuse, neglect,
and exploitation in accordance with RSA 161-F:49;
b. Such person
continues to have contact with the individual;
c. Such finding has not been overturned on appeal, been annulled, or
received a waiver pursuant to He-M 1002.18; or
d. There is a
similar finding by an adult protection or child protection agency of any other
state;
(2) Any
applicant, provider, or person living in a community residence has been found
guilty of fraud, felony, or misdemeanor against a person in this or any other
state, unless a waiver has been obtained pursuant to He-M 1002.18;
(3) A provider
agency, THSP, or CMHP fails to perform criminal background checks on all persons who:
a. Are paid to
provide services under He-M 1002; and
b. Begin to
provide such services on or after the effective date of He-M 1002;
(4) An
applicant, family member, or provider has an illness or behavior that, as
evidenced by the documentation obtained and the observations made by the
department, would endanger the well-being of an individual or impair the
ability of the community residence to comply with department rules, except in
cases where such personnel have been reassigned and the individual’s well-being
and the community residence’s ability to comply with these rules are no longer
at risk;
(5) The
applicant, provider, or any representative or employee of the applicant
knowingly provides false or misleading information to the department;
(6) The
applicant or any representative or employee of the applicant prevents or interferes
with any inspection or investigation by the department;
(7) The
applicant or any representative or employee of the applicant fails to provide
required documents to the department;
(8) At an
inspection the applicant or certificate holder is not in compliance with RSA
135-C or He-M 1002 or other applicable certification rules;
(9) The
applicant has demonstrated a history of multiple or repeat violations of RSA
135-C or its implementing administrative rules that pose or have posed a health
or safety risk to clients;
(10) The
applicant has submitted a revised plan of correction that has been rejected by
the department in accordance with He-M 1002.13;
(11) The
applicant failed to fully implement and continue to comply with a plan of
correction that has been accepted by the department in accordance with He-M
1002.13; or
(12) For
community residences with 4 or more individuals, denial or revocation of
licensure or denial of application for licensure has taken place.
(b) If the department determines that a community
residence meets any of the criteria for denial listed in (a) above, the
department shall deny the certification of the residence.
(c) Certification shall be denied upon the
written notice by the department to the community residence stating the
specific rule(s) with which the residence does not comply.
(d) Any applicant aggrieved by the denial of an
application may request an adjudicative proceeding in accordance with He-M
1002.17.
(e) The denial shall become final when the period
for requesting an adjudicative proceeding has expired or, if the applicant or
provider requests an adjudicative proceeding, when the administrative appeals
unit issues a decision upholding the department’s action.
(f) A community residence shall not accept
additional individuals if a notice of denial of certificate has been issued.
Source. #7762, eff 9-26-02; ss by #9795, INTERIM, eff
9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; ss by #12742, INTERIM,
eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M 1002.15 Revocation of Certification.
(a) The department shall revoke certification of
a community residence, following written notice and opportunity for a hearing
pursuant to He-C 200, due to any of the following:
(1) Any
reported abuse, neglect, or exploitation of an individual by a certificate
holder, residence administrator, provider, staff member, or person living in a
community residence, if:
a. Such abuse,
neglect, or exploitation is reported on the state registry of abuse, neglect or
exploitation in accordance with RSA 161-F:49;
b. Such
person(s) continues to have contact with the individual; or
c. Such finding has not been overturned on appeal, been annulled, or
received a waiver pursuant to He-M 1002.18;
(2) Any
provider or person living in the community residence has been found guilty of
fraud, a felony, or a misdemeanor against a person in this or any other state,
unless a waiver has been obtained pursuant to He-M 1002.18;
(3) A provider
agency, THSP, or CMHP fails to perform criminal background checks on all persons who:
a. Are paid to
provide services under He-M 1002; and
b. Begin to
provide such services on or after the effective date of He-M 1002;
(4) The
certificate holder, family member or provider has an illness or behavior that,
as evidenced by the documentation obtained and the observations made by the
department, would endanger the well-being of the individual or impair the
ability of the community residence to comply with department rules, except in
cases where such personnel have been reassigned and the individual’s well-being
and the community residence’s ability to comply with these rules are no longer
at risk;
(5) The
certificate holder or any representative or employee of the certificate holder
knowingly provides materially false or misleading information to the department
during an inspection;
(6) The
certificate holder or any representative or employee of the certificate holder
fails to permit or interferes with any inspection or investigation conducted by
the department;
(7) The
certificate holder or any representative or employee of the certificate holder
fails to provide requested files or documents to the department;
(8) An
inspection finds the certificate holder to be out of compliance with RSA 135-C
or any of the applicable certification rules;
(9) The
certificate holder has demonstrated a history of multiple, or repeat violations
of RSA 135-C or other applicable licensing rules that pose or have posed a
health or safety risk to clients;
(10) The
certificate holder has submitted a revised plan of correction that has been
rejected by the department in accordance with He-M 1002.13;
(11) The
certificate holder has failed to fully implement or continue to comply with a
plan of correction that has been accepted by the department in accordance with
He-M 1002.13; or
(12) For
community residences for 4 or more individuals, denial or revocation of
licensure or denial of application for licensure has taken place.
(b) The department shall issue written notice of
revocation of certification stating the specific rule(s) with which the
community residence does not comply.
(c) Any certificate holder aggrieved by the
revocation of the community residence’s certificate may request an adjudicative
proceeding in accordance with He-M 1002.17.
(d) The revocation shall not become final until
the period for requesting an adjudicative proceeding has expired or, if the
certificate holder requests an adjudicative proceeding, until such time as the
administrative appeals unit issues a decision upholding the department’s
action.
(e) A community residence shall not accept
additional individuals if a notice of intent to revoke the certification of the
community residence has been issued.
(f) If a certificate
has been revoked, the certificate holder, in conjunction with the provider
agency, shall transfer all individuals to another appropriately certified
residence within 10 days of certificate revocation becoming final in accordance
with (d) above.
Source. #7762, eff 9-26-02; ss by #9795, INTERIM, eff
9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; ss by #12742, INTERIM,
eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M
1002.16 Immediate Suspension of
Certification. Notwithstanding the
provisions of He-M 1002.15(b), if the department orders immediate suspension of
a certificate in accordance with RSA 541-A:30, III, the certificate holder
shall immediately transfer all current residents and cease operating.
Source. #7762, eff 9-26-02; ss by #9795, INTERIM, eff
9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; ss by #12742, INTERIM,
eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M
1002.17 Appeals.
(a) A request for appeal shall be submitted in
writing to the manager of the office of legal and regulatory services within 10
days following the date of the notification of denial or revocation of
certification.
(b) The manager of the office of legal and
regulatory services shall immediately forward the request to the administrative
appeals unit so that an appeal hearing can be scheduled.
(c) Appeals shall be conducted in accordance with
He-C 200.
Source. #7762, eff 9-26-02; ss by #9795, INTERIM, eff
9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; ss by #12742, INTERIM,
eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M
1002.18 Waivers.
(a)
An applicant for certification, provider, residence administrator, THSP,
CMHP, provider agency, or individual may request a waiver of specific
procedures outlined in this chapter, in writing, from the department.
(b)
A request for waiver shall include:
(1) A specific
reference to the section of the rule for which a waiver is being sought;
(2) A full
explanation of why a waiver is necessary;
(3) A full explanation of alternative provisions or
procedures proposed by the agency or individual;
(4) If the
residence is certified, the date of certification;
(5) A signature
of the individual(s) or legal guardian(s) indicating agreement with the
request; and
(6) A signature of the CMHP’s executive director or
designee signifying his or her recommendation for approval of the waiver.
(c) No provision or procedure prescribed by
statute shall be waived.
(d) A request for waiver shall be granted after
the commissioner determines that the alternative proposed by the community
residence meets the objective or intent of the rule and:
(1) Does not
negatively impact the health or safety of the client(s); or
(2) Does not
affect the quality of services to individuals.
(e) The commissioner shall make
a determination on the request for a waiver within 30 days of the
receipt of the request.
(f) Upon receipt of
approval of a waiver request, the agency’s or
individual’s subsequent compliance with the alternative provisions or
procedures approved in the waiver shall be considered compliance with the rule
for which waiver was sought.
(g) With the exception of waivers granted
pursuant to (h) below, and unless otherwise specified, waivers granted by the
department shall have no expiration date.
(h) Those waivers which relate to the following
shall be effective for the current certification period only:
(1) Fire
safety; or
(2) Other
issues relative to client health, safety, or welfare
that require periodic reassessment.
(i) All waivers shall
end with the closure of a community residence.
(j) A provider agency, CMHP, THSP, or individual
may request a renewal of a waiver from the
department. Such request shall be made
at least 90 days prior to the expiration of a current
waiver.
Source. #7762, eff 9-26-02; ss by #9795, INTERIM, eff
9-26-10, EXPIRES: 3-25-11; ss by #9894-A, eff 3-25-11; amd
by #10385, eff 7-24-13; ss by #12742, INTERIM, eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
He-M 1002.19 Required
Forms.
(a) Applicants
or community residences applying for an initial or renewal certification shall
complete and submit the form entitled “Request for Certification of Community
Residence and/or Individual Day Provider” (August 2019 edition) and shall
affirm to the following:
“I swear or affirm that the information provided on
this application is accurate to the best of my knowledge and belief. I
believe that this residence/community participation service program is in
full compliance with the statutes and regulations governing these
services. I understand that providing false information shall be grounds
for denial, suspension or revocation of this certification.”
(b)
Applicants applying for emergency certification shall:
(1) Complete
and submit the form entitled “Emergency Certification for Community Residences
- 3 or Fewer Beds” (November 2019 edition);
(2) Attach to
the emergency certification form a current copy of the floor plan and emergency
evacuation plan; and
(3) Include a
signature from the executive director of the responsible CMHP that verifies
that the appropriate staff determined that the home meets the requirements of
He-M 1002, and He-M 1202, as applicable and certify to
the following:
“I certify that:
a.
(Individual’s name), born on (Date of Birth), needed immediate placement
on (Date of Placement) to protect his/her health and safety because (Explain
Reasons).
b. There is no
condition within the above residence that would pose a health or safety threat
to the client.
c. This residence is in full compliance with the
statutes and regulations governing community residences.”
(c)
Forms completed in accordance with (a) or (b) above shall be submitted
to:
Department of
Health and Human Services
Office of Legal
and Regulatory Services
Health Facilities
Administration
129 Pleasant
Street
Concord NH 03301
Source.
#9894-B, eff 3-25-11; ss by #12742,
INTERIM, eff 3-20-19, EXPIRED: 9-16-19
New. #12916, eff 11-16-19
PART
He-M 1004 PSYCHIATRIC RESIDENTIAL
PROGRAM STANDARDS - EXPIRED
Statutory
Authority: RSA 415:18-a; RSA 419:5-a;
RSA 420:5-a
He-M 1004.01 – He-M 1004.09 - EXPIRED
Source. #2749, eff 6-14-84; EXPIRED 6-14-90
New. #5325, eff 2-7-92, EXPIRED: 2-7-98
PART
He-M 1005 ACUTE PSYCHIATRIC RESIDENTIAL
TREATMENT PROGRAMS - EXPIRED
Statutory
Authority:
He-M 1005.01 – He-M 1005.10 - EXPIRED
Source. #6164, eff 1-5-96, EXPIRED: 1-5-04
PART He-M 1007 HOUSING SECURITY GUARANTEE PROGRAM - EXPIRED
Statutory
Authority: RSA 126-A:61
He-M
1007.01 Purpose. The purpose of these rules is to establish
the requirements of the housing security guarantee program, to provide assistance for those at risk of homelessness or who
are homeless and unable to accumulate sufficient monies to meet security
deposit requirements, in order to obtain safe,
affordable and permanent housing. An
eligible person or family may apply to receive assistance in the form of a
housing security guarantee to serve as a monetary housing security deposit for
participating landlords.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M 1007.02 Definitions.
(a) “Application” means a formal request for
assistance pursuant to RSA 126-A:50.
(b) “Bureau” means the department’s bureau of
homeless and housing services.
(c) “Commissioner” means the commissioner of the
department of health and human services or his or her designee.
(d) “Department” means the
(e) “Emergency shelter” means any facility, the
primary purpose of which is to provide temporary shelter, excluding
transitional housing, for homeless persons or families.
(f) “Homeless” means:
(1)
A person or family that lacks a fixed, regular, and adequate nighttime residence; or
(2)
A person or family that has a primary nighttime residence that is:
a. A supervised publicly or privately operated
shelter designed to provide temporary living accommodations,
including:
1. Hotels and motels;
2. Emergency shelters; and
3. Transitional housing;
b. An institution other than a penal facility
that provides temporary residence for persons intended
to be institutionalized; or
c.
A public or private place not designed for, or ordinarily used as, a regular sleeping accommodation for human beings.
(g) “Household net income” means the combined
income of all members of a household.
(h) “Housing security guarantee (HSG)” means a
document issued by a provider that pledges the full faith and credit of the
department for the payment of the security deposit it guarantees, which is to
defray costs associated with damage by a tenant to rented property or
non-payment of rent which is not to exceed the equivalent of one month’s rent.
(i) “Landlord” means “landlord” as defined in RSA
126-A: 52, III, namely, “a person and such person’s employees, officers, or
agents who rent or lease to another person a housing unit used as a dwelling
for one or more persons, including single family homes, apartments, mobile
homes, prefabricated homes, or other real or personal property used as a
dwelling for one or more persons.”
(j) “Program administrator” means an employee of
the department who oversees the HSG program.
(k) “Provider” means a local or area governmental
or private nonprofit agency or organization which contracts or enters into
agreement with the bureau per RSA 126-A:55 to administer the housing security
guarantee program in accordance with He-M 1007 and RSA 126-A:50-59.
(l) “Periodic payment” means a fractional amount
of the value of the HSG that the tenant pays to the provider until the full
amount of the HSG has been paid.
(m) “Security deposit” means “security deposit”
as defined in RSA 126-A: 52, VIII, namely, “any funds in excess of monthly rent
which are required to be transferred from a tenant to a landlord for any
purpose.”
(n) “Tenant” means a person or family who rents a
dwelling or housing unit with the assistance of the HSG program.
(o) “Tenant applicant” means a person, family, or
an authorized representative who applies for a HSG.
(p) “Transitional housing” means residential as
well as educational or rehabilitative programs and services for a person or
family provided for at least 6 consecutive months.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M 1007.03 Eligibility for Assistance.
(a) To be eligible for the HSG program, the
person or family shall:
(1) Be a qualified tenant which means a person
whose total household income does not exceed the amount defined at “very low
income” as adjusted for household size and region, as is defined and published
from time to time by the United States Department of Housing and Urban
Development;
(2) Identify a prospective dwelling or housing
unit;
(3) Agree to make periodic payments in accordance
with He-M 1007.07; and
(4) Have repaid the prior provider(s) for the
full amount of the funds paid to the landlord, if the tenant applicant has
previously defaulted on a HSG.
(b) To be eligible for the HSG program, the
landlord shall:
(1) Agree to rent the dwelling or housing unit to
the person or family;
(2) Agree to accept the HSG
in place of a monetary housing security deposit;
(3) Not have filed more than 2 unsubstantiated
claims for payment for damages or rent, or both, for previous HSGs.
(c) To be eligible for the HSG program the
dwelling or housing unit shall meet the requirements in He-M 1007.04(b)13 and
RSA 48-A:14.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M 1007.04 HSG Application.
(a)
An application for a HSG shall be made jointly, in writing, by a
landlord and tenant applicant to a provider for the county in which a tenant
applicant’s proposed housing unit is located.
(b)
An application for a HSG shall include:
(1)
The name, address, and telephone number of the landlord;
(2)
The address of the proposed housing unit;
(3)
The name of the tenant applicant;
(4)
The dollar amount of the requested security deposit, not to exceed one
month’s rent;
(5)
The dollar amount of the tenant applicant's household net income;
(6)
The dollar amount of the fixed monthly expenses including but not
limited to food, utilities, day care, and transportation;
(7)
The dollar amount of the monthly rent to be charged;
(8)
A copy of any proposed lease or rental agreement;
(9)
Sworn statements from both the landlord and the tenant applicant
describing their prior participation, if any, in the HSG program;
(10)
The landlord's written agreement to accept a HSG certificate issued in
accordance with these rules and RSA 126-A:50-63;
(11)
The landlord’s written commitment to rent a dwelling or housing unit to
the tenant applicant;
(12)
The tenant applicant's written agreement to make the periodic payments
required by RSA 126-A: 56 and in accordance with He-M 1007.07;
(13)
Confirmation of the move-in condition of the dwelling or housing unit,
by providing:
a. A sworn certification by the landlord and
tenant applicant of the move-in condition of the dwelling or housing unit; or
b. A statement from the provider that through an
inspection the dwelling or housing unit meets the housing requirements in RSA
48-A:14; and
(14)
Dated signatures of the tenant applicant and landlord.
(c)
Review of HSG applications and decisions on such HSG applications shall
be performed and made by a provider within 5 business days of the submission of
a completed application.
(d)
The provider shall notify the tenant applicant or landlord of an
incomplete application within 15 days of the submission of the application.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M 1007.05 Approval.
(a)
A provider shall approve a completed application for a HSG if:
(1) The eligibility requirements in He-M 1007.03
are met;
(2) The application contains all elements
required pursuant to He-M 1007.04 (b); and
(3) There exists no reason for denial pursuant to
He-M 1007.06(a).
(b)
Within 5 business days after an approval for a HSG application, the
provider shall issue to the landlord a HSG certificate with the value of the
HSG.
(c)
Each provider shall notify the department monthly of all new HSG
application approvals.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M 1007.06 Denial.
(a) A provider shall deny an application for a HSG for the following reasons:
(1)
The eligibility requirements in He-M 1007.03 are not met;
(2)
The tenant applicant or landlord provided relevant false or misleading
information to the provider;
(3)
The monthly amount of rent to be paid by the
tenant applicant exceeds 60% of their monthly household net income;
(4) The application is incomplete and more than
30 days have passed since the date the application was submitted; or
(5) The provider lacks the funds necessary to
provide the HSG.
(b) The
provider shall notify the tenant applicant and the landlord of the denial of
the application within 10 days of the finding.
(c) The
denial letter shall include:
(1) The reason for the denial; and
(2) The tenant applicant’s right to an
appeal and a description of the appeals process in accordance with He-M
1007.12.
(d) A
denial due to unavailability of funding shall not be appealable.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M 1007.07 Periodic Payments.
(a)
Tenants shall make periodic payments to the provider.
(b)
The provider shall determine a periodic payment amount not to exceed 5%
of the tenant’s net monthly income.
(c)
At the same time that the provider issues a
certificate of HSG, it shall:
(1) Issue to the tenant a coupon book for
periodic payments; or
(2) Initiate billing the tenant via monthly
statements.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M 1007.08 Refunds.
(a) The provider shall refund a
tenant’s periodic payments to the tenant within 30 days of vacancy for any of
the following reasons:
(1) No claim for payment is brought by the
landlord within 30 days of vacancy; or
(2) A landlord’s claim is less than the amount
paid by the tenant.
(b)
If (a)(2) above applies, a partial refund equal to
the difference between the landlord’s claim and the tenant’s payments shall be
paid to the tenant.
(c) If a refund can not
be made because the tenant can not be located, the
provider shall make a reasonable effort to locate the tenant.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M
1007.09 Transfers. The landlord shall immediately notify the
provider of any transfer of ownership or change in management company.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M
1007.10 Landlord Claims.
(a) The
landlord may submit a claim for payment to the provider on a HSG due to:
(1)
Non-payment of rent by the tenant; or
(2)
Damage to the premises, beyond reasonable wear and tear, caused by the
tenant, family members, or guests.
(b)
Any landlord who makes a claim for payment
on a HSG shall give to the provider and tenant within 30 days of vacancy a
written notification that a claim has been made regarding the HSG in accordance
with RSA 540-A:7.
(c) Any
landlord who makes a claim for payment on a HSG shall give to the provider:
(1) A certification of default issued by
the landlord under penalty of perjury or copy of the notice to quit in
accordance with RSA 540-A, as applicable;
(2) A copy of the landlord-tenant writ if
the tenant was evicted;
(3) A copy of the rent ledger, account
book, or any other written documents used in the ordinary course of business to
record charges due and payments made by the tenant for the entire period of the
person’s or family’s tenancy;
(4) A written description of any damage
caused by the person or family for which the landlord is making a claim for
payment, including any photographs of any damage, if available; and
(5) Copies of bills, estimates, invoices,
or other documents evidencing the cost of repairing damage committed by the
person or family for which the landlord is making a claim for reimbursement.
(d)
The provider shall pay a landlord’s claim submitted in accordance with
(c) above within 30 days of submission of the claim, unless denied in
accordance with (e) below.
(e) A provider shall deny a landlord claim for
payment for any of the following reasons:
(1)
The provider determines the claim is fraudulent based on the sworn
certification or move-in inspection described in He-M 1007.04(b)(13);
(2)
The tenant is currently residing in the dwelling or housing unit;
(3)
The amount of the claim exceeds the amount owed on repairs to the
premises, unpaid rent, or the dollar amount assured by the HSG; or
(4)
The damages are within reasonable wear and tear pursuant to RSA 540-A:7.
(f) If
a claim for payment is denied, in whole or in part, the provider shall give
written notice to the landlord as to:
(1) How much, if any, of the claim is
denied;
(2) The reason for the denial; and
(3)
The right to appeal and a description of the appeals process in
accordance with He-M 1007.12.
(g) If the provider pays a landlord’s claim, the
provider shall submit an invoice for reimbursement on such claim to the
department within 60 days of payment to the landlord. The department shall deny payment for
invoices not submitted within 60 days.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M
1007.11 Closed HSGs. The provider shall close a
HSG as follows:
(a) The HSG is cancelled which means that the
tenant has vacated the dwelling or housing unit, and the landlord has not made a
claim for payment on the HSG;
(b) The HSG is redeemed which means the tenant
has paid the provider the full amount of the HSG and the landlord has received
a monetary security deposit in place of the HSG; or
(c) The tenant defaults on the amount of the HSG
in whole or in part, which means that the landlord has submitted a
substantiated claim for payment on the HSG which exceeds the dollar amount paid
by the tenant to the provider.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M 1007.12 Appeals.
(a)
Each provider shall establish an appeal procedure by which a tenant,
tenant applicant and/or landlord can appeal a denial or decision.
(b)
The appeal of a claim shall not be conducted by any person who
participated in the decision that is the subject of the appeal.
(c)
Following the completion of the appeal process, the provider shall issue
a written decision to the tenant, tenant applicant and landlord setting forth
the disposition of the appeal. The
provider shall maintain a record of such appeal and make the record available
to the bureau, if requested.
(d)
Any action by a provider or the department taken under He-M 1007 may be
appealed to the department. A request
for appeal shall be submitted in writing to the program administrator of the
bureau within 10 days following the date of the action being appealed.
(e)
Appeals in (d) above shall be conducted in accordance with He-C 200.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
He-M 1007.13 Waivers.
(a)
A provider, tenant applicant, tenant, or landlord may request a waiver
of specific procedures outlined in this part, in writing, from the department.
(b)
A request for a waiver shall include:
(1)
A specific reference to the section of the rule for which a waiver is
being sought;
(2)
A full description of why a waiver is necessary; and
(3)
A full explanation of alternative provisions or procedures proposed by
the provider, tenant applicant, tenant, or landlord.
(c)
No provision or procedure prescribed by statute shall be waived.
(d)
A request for a waiver shall be granted after the commissioner
determines that the alternative proposed by the provider, tenant applicant,
tenant, or landlord meets the objective or intent of the rule, and:
(1)
Does not negatively impact the health or safety of tenants; and
(2)
Does not affect the quality of provider services.
(e)
Upon receipt of approval of a waiver request, the provider’s, tenant
applicant’s, tenant’s, or landlord’s subsequent compliance with the alternative
provisions or procedures approved in the waiver shall be considered in
compliance with the rule for which the waiver was sought.
(f)
Waivers shall be granted in writing for a specific duration not to
exceed 5 years.
(g)
A provider, tenant applicant, tenant, or landlord may request a renewal
of a waiver from the department. Such
request shall be made at least 30 days prior to the expiration of a current waiver.
Source. #9579, eff 10-24-09, EXPIRED: 10-24-17
APPENDIX
A: INCORPORATION BY REFERENCE
INFORMATION
|
Rule |
Title |
Publisher; How to Obtain; and Cost |
|
He-M
1001.04(b) |
“Guidelines
for Preventing the Transmission of M.
tuberculosis in Health-Care Settings” (2005 Edition) |
Publisher:
Centers for Disease Control and Prevention Cost:
Free of Charge The
incorporated document is available at https://www.cdc.gov/tb/publications/slidesets/infectionguidelines/default.htm |
|
He-M
1001.04(c) |
“Tuberculosis
Screening, Testing, and Treatment of U.S. Health Care Personnel:
Recommendations from the National Tuberculosis Controllers Association
and CDC” (2019 Edition) |
Publisher:
Centers for Disease Control and Prevention Cost:
Free of Charge The
incorporated document is available at https://www.cdc.gov/mmwr/volumes/68/wr/pdfs/mm6819a3-H.pdf |
|
He-M
1002.02(s) |
Diagnostic
and Statistical Manual of Mental Disorders Fifth Edition, (DSM-5) |
Publisher: American Psychiatric
Association Cost: $160 Can be purchased at: https://www.appi.org/ |
|
He-M
1002.04(b) |
“Guidelines
for Preventing the Transmission of M.
tuberculosis in the Health-Care Settings” (2005 Edition) |
Publisher: Centers for Disease Control and Prevention Cost: Free of
Charge The
incorporated document is available at https://www.cdc.gov/tb/publications/slidesets/infectionguidelines/default.htm
|
APPENDIX B: STATE STATUTES IMPLEMENTED
|
Rule |
Specific State Statute Which the
Rule Implements |
|
|
|
|
He-M 1001.01 –
1001.05 |
RSA 126-A:19 and
20 |
|
He-M 1001.06 |
RSA 126-A:19 and
20, & RSA 126-A:4, IV |
|
He-M 1001.07-
1001.20 |
RSA 126-A:19 and
20 |
|
|
|
|
RSA 126-A:19, 20 |
|
|
|
|
|
He-M
1007.01 |
RSA
126-A: 50, 51 |
|
He-M
1007.02 |
RSA
126-A: 50, 51, 52 |
|
He-M
1007.03 |
RSA
126-A: 52, IV; RSA 126-A:53 |
|
He-M
1007.04 |
RSA
126-A: 54 |
|
He-M
1007.05 |
RSA
126-A: 54, III |
|
He-M
1007.06 |
RSA
126-A: 54, III |
|
He-M
1007.07 |
RSA
126-A: 55, 56 |
|
He-M
1007.08 |
RSA
126-A: 55, 58 |
|
He-M
1007.09 |
RSA
126-A: 55 |
|
He-M
1007.10 |
RSA
126-A: 57 |
|
He-M
1007.11 |
RSA 126-A:57-59 |
|
He-M
1007.12 |
RSA 126-A: 5,
VIII |
|
He-M
1007.13 |
RSA
541-A: 22, IV |